Business Administrator

HARPENDEN, HERTFORDSHIRE, United Kingdom

Job Description

Business Administrator Harpenden Permanent 15 hours per week

Spire Harpenden Hospital is seeking a detail-oriented and customer-focused Business Administrator to join our team on a 15-hour per week contract.

In this role, you will support the smooth running of administrative and financial processes within the hospital, ensuring compliance with Spire procedures while delivering an exceptional service to patients and stakeholders.

Key Responsibilities

• Respond to patient queries professionally and compassionately (both system-based and face-to-face)
• Process billing accurately and promptly, resolving queries and liaising with internal teams and shared services
• Carry out cashiering duties, reconciliations, and post entries to accounting systems
• Coordinate payments for invoices, consultant fees, and patient refunds
• Monitor overdue vendor debt and support collection processes
• Provide general administrative support as required

What We're Looking For

• Education: GCSEs (A-C) in English and Maths.
• Skills: Strong numeracy and Excel skills.
• Experience: Accounts Payable, Purchase Ledger, or basic accounts experience (advantageous but not essential).
• Behaviours:
  • Passion for delivering excellent customer service
  • Strong planning and organisational skills
  • Problem-solving mindset with a focus on continuous improvement
  • Effective communication and collaboration
  • High attention to detail and standards
  • Ability to handle confidential information and adapt to flexible work processes.

Working Pattern

This is a part-time position (15 hours per week) with flexibility on how hours are structured. The role will be worked within standard office hours (8:00am - 5:00pm).

We are open to candidates working 2 or 3 days per week, with flexibility on shift length (e.g. longer or shorter days).

Working days are not fixed at this stage and will be agreed in line with business needs and candidate availability. We welcome applications from candidates seeking flexibility, including those balancing other commitments.

We offer a competitive salary along with a comprehensive benefits package, including:

• 35 days' annual leave, including bank holidays
• Employer and employee contributory pension with flexible retirement options
• Spire for You Rewards Platform - discounts and cashback at over 1,000 retailers
• Free Bupa wellness screening
• Private medical insurance
• Life assurance
• Free onsite parking

Our Values

At Spire Healthcare, our people are at the heart of everything we do. We are proud to live by our values:

• Driving clinical excellence
• Doing the right thing
• Caring is our passion
• Keeping it simple
• Succeeding and celebrating together

Our people are our difference. Their commitment, warmth, and pursuit of excellence are what truly set Spire Healthcare apart. For us, it's about more than treating patients - it's about genuinely caring for people.

About Spire Healthcare

Spire Healthcare is one of the UK's leading independent healthcare providers, with 38 hospitals and over 50 clinics across England, Wales, and Scotland. We deliver high-quality diagnostics, inpatient, outpatient, and day-case care, as well as private GP services, workplace health solutions, and a range of NHS and private specialist services.

Job Info

• Job Identification 27576
• Job Category Patient Support
• Posting Date 06/30/2026, 03:06 PM
• Apply Before 07/30/2026, 03:06 PM
• Degree Level A-Level
• Job Schedule Part time