Business Administration Manager

Business Administration Manager

Hereford - Business Office- Full time

Salary - Up to £40,000 per annum depending on experience

37.5 Hours per week

We're looking for a detail-oriented and proactive Business Administration Manager to join our team at Hereford Hospital. In this pivotal role, you'll lead on data quality and administrative processes, ensuring the hospital operates efficiently and effectively. You'll be the key link between our hospital and the Financial Processing Service Centre (FPSC), ensuring accurate data collection, timely invoicing, and smooth financial operations.

As our Business Administration Manager, you will:

• Act as the main point of contact between the hospital and FPSC for all administrative and financial processes.
• Champion data quality across hospital administration teams to ensure clean, complete, and accurate information for invoicing and credit control.
• Provide pricing information for self-funding patients in collaboration with the FPSC.
• Manage and resolve invoicing and consultant fee queries using case management software.
• Ensure excellent customer service for consultants and patients during query resolution.
• Oversee cash handling and banking in line with Nuffield Health policies.
• Continuously review and align processes with national Standard Operating Procedures.
• Build strong relationships with key stakeholders including SMT, HODs, medical secretaries, and administrative staff.

Benefits

• Free gym membership
• Health assessments
• Retail discounts
• Pension options