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Build Engineer
Posted 1 hour 57 minutes ago by Reed
Build Engineer 3 Month Contract £12.71 PAYE Ipswich
REED Technology is supporting a healthcare organisation in Ipswich who are on their search for 6 x Endpoint Configuration Analyst / Build Engineer to join a busy Digital Services team.
This role is ideal for someone with experience in IT device deployment, desktop support, endpoint services or IT asset management who enjoys a hands-on technical role supporting end users and delivering high-quality IT services.
The Role
You'll be responsible for the configuration, deployment and support of IT equipment across a multi-site environment. Working within the Endpoint Services function, you'll support the setup, tracking and distribution of end-user devices whilst helping to maintain a high standard of customer service.
Key responsibilities include:
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Building, configuring and deploying laptops, desktops, mobile phones and other endpoint devices
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Supporting device rollouts, refresh programmes and new starter equipment requests
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Maintaining accurate asset records and inventory databases
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Logging, tracking and resolving IT incidents and service requests
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Supporting users with device setup and troubleshooting
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Managing stock levels of hardware and peripherals
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Updating service management and asset tracking systems
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Providing guidance and training to end users on devices and applications
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Escalating technical issues where appropriate
What We're Looking For
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Experience within an IT support, deployment, build or endpoint environment
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Experience configuring laptops, desktops and mobile devices
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Strong customer service and communication skills
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Experience using ITSM or service desk systems
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Experience maintaining asset records and inventories
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Good working knowledge of Microsoft technologies, including Office 365
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Ability to prioritise workload and work independently
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Full UK driving licence or ability to travel between sites when required
Highly Desirable
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Experience with Intune, Microsoft Endpoint Manager, SCCM or Autopilot
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Healthcare or public sector experience
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Experience supporting large-scale device deployments
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Knowledge of ITIL processes
If you have the relevant experience for the role, please apply using the link provided or email your CV to
Reed
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