Broker Support Advisor - Motor Team

Job Title: Broker Support Advisor - Motor Team

Description:

We are hiring for our client, a well-established motor underwriting agency, who are seeking to appoint a Broker Support Advisor to join their Motor Team. Based in Cavan with a flexible hybrid structure, this is an excellent opportunity to join a collaborative and experienced team supporting the day-to-day engagement between underwriting, claims, accounts, and broker partners.

The Broker Support Advisor role is well suited to someone with a background in insurance administration, underwriting support, or broker-facing customer service, looking for a long-term opportunity with strong development potential.

Top 3 Things to Know About this Job:

1. Hybrid working - 2 days in office, 3 days from home
2. A company focussed on culture and teamwork
3. Competitive salary, benefits, and long-term progression

The Rewards:

• Negotiable salary depending on experience

• Hybrid working model - 2 days in-office (Cavan), 3 days remote

• Additional leave based on service

• Company pension scheme

• Private medical allowance

• Life assurance

• Employee Assistance Programme (EAP)

• Eyecare scheme & staff insurance discounts

• Ongoing training, development, and career progression

The Role:

• Review broker referrals to determine if risks are acceptable within authority limits

• Respond to queries from broker panel efficiently and professionally

• Liaise with internal departments including underwriting, accounts, audit, and claims

• Support account reconciliation and ensure broker accounts are up to date

• Assist the Audit Team with the review of broker-placed risks

• Ensure compliance with trading and regulatory standards, including CPD

• Support complaint handling in line with internal procedures

• Stay up to date with internal processes, technical guidance, and regulatory changes

• Maintain a high standard of professionalism in all broker interactions

The Person:

• Experience in an insurance, underwriting, or broker support role desirable

• Strong organisational and communication skills

• Customer-focused with a proactive and professional approach

• High attention to detail and ability to manage tasks efficiently

• Keen to develop knowledge and meet CPD requirements

• Adaptable team player with a positive attitude