Broker Account Manager

Broker Account Manager

We are looking for a Broker Account Manager in London to join our Introducer team.

The team is part of the Funding Circle Introducer Channel and will interact daily with an assigned set of broker accounts, brokers' relationship managers, and internal operations teams.

Salary: £36,000 + £9,000 OTE

Who are we?

We're Funding Circle. We back small businesses to succeed.

At Funding Circle, we believe the world needs small businesses. That's why we've made it our mission to help them get the finance they need to grow.

With over a decade of expertise, we've built a platform with cutting-edge data and technology that's reshaping SME lending. Say goodbye to lengthy applications and hello to lightning-fast decisions! SMEs across the UK can get a decision in minutes, accessing competitive funding quickly.

We know good business is about good people. We pride ourselves on providing meaningful, human support alongside fast, hassle-free processes to deliver an unbeatable customer experience.

The role

We seek a Broker Account Manager to support and grow our business lending through introducers such as commercial mortgage/asset introducers, business consultants, accountants, etc. You will manage a healthy pipeline of applications and nurture relationships within our introducer network.

• Nurture your pipeline of loan applications via introducers from SME businesses.
• Manage relationships with introducers via telephone (not face-to-face).
• Communicate effectively via phone and email, supporting introducers to ensure quick and efficient access to finance for SMEs.
• Develop and grow your introducer accounts into key accounts.
• Increase SME loan applications from each introducer in your portfolio.
• Proactively solve problems, identify, and mitigate risks, issues, or control weaknesses in your daily work.

What we're looking for

• Experience in a phone-based sales environment.
• Strong communication skills; able to connect easily and demonstrate interpersonal skills.
• Motivated by success in numbers and driven to meet monthly targets.
• Ability to learn, understand, take feedback, and explain complex concepts and products.

At Funding Circle, we are committed to building diverse teams. Please apply even if your experience doesn't align perfectly with the requirements.

Want to learn more?

• Our platform impacts businesses, communities, and the economy (last year £6.9bn of GDP generated). Read our Impact Report .
• See what customers say on Trustpilot .
• Our multi-product platform is evolving to solve more SME finance challenges. We think big, rally together, and meet SME needs like no other.

Why join us?

We celebrate diversity and are proud to be an equal-opportunity employer. We offer hybrid working, with in-office presence in London three times a week, in our refurbished workspace with coffee and subsidised lunches.

We support your career development through our Circler proposition, focusing on Health, Wealth, Development, and Lifestyle.

Highlights include:

• Flexibility: Benefit allowance to tailor benefits.
• Health: Private Medical, Dental, Health Cash Plan, and more.
• Wealth: Life Assurance, Income Protection, Share schemes, and discounts.
• Development: Annual learning allowance and access to training platforms.
• Lifestyle: Electric Car Scheme, Cycle to Work, Season Ticket Loans, and more.

We also have award-winning parental leave policies supporting parents and those undergoing fertility treatments.

Ready to make a difference? We'd love to hear from you.