Broker Account Manager

Broker Account Manager

We are seeking a Broker Account Manager in London to join our Introducer team.

The team operates within the Funding Circle Introducer Channel and will interact daily with an assigned set of broker accounts, broker relationship managers, and internal operations teams.

Salary: £36,000 + £9,000 OTE

Who are we?

We're Funding Circle. We back small businesses to succeed.

At Funding Circle, we believe the world needs small businesses. That's why our mission is to help them secure the finance they need to grow.

With over a decade of expertise, we've developed a cutting-edge platform utilizing data and technology to reshape SME lending. Our platform enables quick decisions-SMEs across the UK can get a decision within minutes, accessing funding rapidly.

We value good business and good people, providing meaningful support alongside fast, hassle-free processes to deliver an exceptional customer experience.

The Role

We are looking for a Broker Account Manager to support and grow our business lending through introducers, such as commercial mortgage/asset introducers, business consultants, and accountants. You will manage a healthy pipeline of applications and nurture relationships within our introducer network.

• Nurture your pipeline of loan applications via introducers from SMEs.
• Manage relationships with introducers via telephone (not face-to-face).
• Communicate effectively through phone and email, supporting introducers to ensure quick and efficient access to finance for SMEs.
• Develop and grow your introducer accounts into key accounts.
• Increase the number of SME loan applications from each introducer in your portfolio.
• Proactively identify and mitigate risks, issues, or control weaknesses in your daily activities.

What We're Looking For

• Experience in a phone-based sales environment.
• Strong communication skills and natural interpersonal abilities.
• Motivation by success metrics and achieving monthly targets.
• Ability to learn, adapt, take feedback, and explain complex products and concepts.

We are committed to diversity and encourage applications even if your experience doesn't perfectly align with the requirements.

Learn More

• Impact on SMEs and the economy: Funding Circle Impact Report
• Customer feedback: Trustpilot reviews

Why Join Us?

We celebrate diversity and are proud to be an equal-opportunity employer. We offer hybrid working with in-office days in London, featuring a refurbished workspace, coffee, and subsidized lunches.

Our benefits support your health, wealth, development, and lifestyle, including private medical insurance, life assurance, development allowances, and schemes like Cycle to Work and Electric Car schemes. We also provide parental leave policies supporting parents and those undergoing fertility treatments.

Ready to make a difference? We'd love to hear from you.