Breast Screening Administration Officer

Breast Screening Administration Officer

The closing date is 29 March 2026

Perform reception duties at 104 Denmark Hill screening site, which involve checking client details, previous screening and preparation of clients for mammography screening, observing clients privacy in accordance with Trust regulations.

Prepare Breast Screening clinics using the National Breast Screening Database System (NBSS).

Manage appointments on NBSS.

Accurately record data of registration and clinical details of screening clients on NBSS.

Ensure all client forms are reviewed post screening, to verify that all radiographic and radiological procedures have been correctly followed, guaranteeing that clients receive accurate results.

Main duties of the job

The post holder will be required to work as a member of the administrative team for South East London Breast Screening Programme. The post holder will be involved with the invitation and results of all women attending for breast screening. The service invites around 80,000 women per year.

The duties of the post holder are in accordance within the written protocols and procedures of the NHS Breast Screening Programme.

This is a site based role and will require regular attendance at our location. Remote or hybrid working is not applicable.

Due to the nature of the post, applicants must be female (this provision applies under the Sex Discrimination Act 1975 section 7(2)(b) in relation to GOQ).

About us

The Trust provides a full range of local and specialist services across its five sites. The trust wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person centred, digitally enabled, and focused on sustainability, we aim to take Team King's to another level.

We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.

King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.

Job responsibilities

• To be able to initiate and manage the multiple systems required to ensure the safe administration of the South East London Breast Screening Service (SELBSS), namely the National Breast Screening database (NBSS), BS Select, Q Pulse (Quality Management System) Microsoft Word, Excel, Outlook, PowerPoint and manage PDF files.
• To perform reception duties at 104 Denmark Hill screening site, which involve checking client details, previous screening and preparation of clients for mammography screening, observing clients privacy in accordance with Trust regulations.
• Participate in the training of new staff ensuring best practice is shared and continual service improvement.
• Forward any relevant emails received to the London Breast Screening Administration Hub and the PACSs team.
• Book and amend Technical Recall appointments that come through to the office.
• Booking breast screening appointments for special clients.
• Book/rebook screening appointments for adhoc clients as required.
• Ensure all Paper-lite clinic protocols are followed.
• Provide Family History Administration support as required, namely clinic preparation/scanning and filling.
• Redirect any family history, assessment calls or calls intended for either the Hub, Family History Coordinator or Breast Care.
• Action incoming post and incoming films from other screening office and update on National Breast Screening System (NBSS).
• Following set protocols - prepare and remit films and paperwork to and from other screening offices.
• To request films from Iron Mountain on ad hoc basis.
• To check packets received from Iron Mountain storage and forward to relevant team.
• Preparation of paperwork and data sticks of screening clinics to be distributed to mobile units and clinics.
• Accurately maintain the filing system. Returning films to off site storage when screening is completed.
• Accurate data entry of registration and clinical details of screening clients on NBSS.
• To check routine recall after assessment packet.
• To extract and upload information and documents to BS Select (National Database).
• To ensure all client forms are reviewed post screening, to verify that all radiographic and radiological procedures have been correctly followed, guaranteeing that clients receive accurate results.
• To return screening packets to Deputy Service Manager if there is non compliance, along with a completed reason form if there is a non compliance to the Right Results Protocol, and to highlight any anomalies.
• To check results findings following film reading against the NBSS system and generate a routine recall letter to the client and a GP report to her practice. Inform the Hub once clinics have been finalised and reconciled so that they can release the result letters.
• Participate in audits as directed by the Office Manager and Office Manager Assistant.
• Report and chase any maintenance issues within the department.
• To book British Sign Language interpreters as requested by the Breast Screening London HUB.
• Ensure that all Work Instructions are acknowledged on Q Pulse.
• Ensure all paperwork is scanned into the breast screening drive.
• To complete all mandatory training in line with Trust Policy.

Person Specification

• GCSE A-C grade in English and Maths or equivalent.
• Previous customer service experience. Clerical and reception duties coupled with the ability to liaise effectively with all levels of staff.
• Knowledge of NBSS database.
• Knowledge of EPIC.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Address

South East London Breast Screening Office

Salary

£30,074 a year, including high cost allowance.

Contract

Fixed term.

Duration

6 months.

Working pattern

Full time.

Reference number

213-Division-A A

Job location

South East London Breast Screening Office