Breast Screening Administration Officer

Main area Administration Grade NHS AfC: Band 2 Contract Fixed term: 6 months (6 months to cover Long Term Sickness) Hours Full time - 37.5 hours per week (Monday -Friday) Job ref 213-Division-A A

Employer King's College Hospital NHS Foundation Trust Employer type NHS Site South East London Breast Screening Office Town Camberwell Salary £30,074 per annum, including high cost allowance Salary period Yearly Closing 09/04/:59

King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of c£1.8 billion, 1.5 million patient contacts a year and more than 15,000 staff based across 5 main sites in South East London. The Trust provides a full range of local hospital services across its different sites, and specialist services from King's College Hospital (KCH) sites at Denmark Hill in Camberwell and at the Princess Royal University Hospital (PRUH) site in the London Borough of Bromley.

We encourage all our staff to have a healthy work/life balance. In doing so, you can apply for flexible working from the beginning of your employment. We offer a range of options which are designed to suit different circumstances and priorities in line with service requirements.

Perform reception duties at 104 Denmark Hill screening site, which involve checking client details, previous screening and preparation of clients for mammography screening, observing clients privacy in accordance with Trust regulations.

Prepare Breast Screening clinics using the National Breast Screening Database System (NBSS)

Manage appointments on NBSS

Accurately record data of registration and clinical details of screening clients on NBSS.

Ensure all client forms are reviewed post screening, to verify that all radiographic and radiological procedures have been correctly followed, guaranteeing that clients receive accurate results.

Main duties of the job

The post holder will be required to work as a member of the administrative team for South East London Breast Screening Programme. The post holder will be involved with the invitation and results of all women attending for breast screening. The service invites around 80,000 women per year.

The duties of the post holder are in accordance within the written protocols and procedures of the NHS Breast Screening Programme.

This is a site-based role and will require regular attendance at our location. Remote or hybrid working is not applicable.

Due to the nature of the post, applicants must be female (this provision applies under the Sex Discrimination Act 1975 section 7(2) (b) in relation to GOQ)

Working for our organisation

The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King's to another level.

We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.

Detailed job description and main responsibilities

• To be able to initiate and manage the multiple systems required to ensure the safe administration of the South East London Breast Screening Service (SELBSS), namely the National Breast Screening database (NBSS), BS-Select, Q-Pulse (Quality Management System) Microsoft Word, Excel, Outlook, Power-point and manage PDF files.
• To perform reception duties at 104 Denmark Hill screening site, which involve checking client details, previous screening and preparation of clients for mammography screening, observing clients privacy in accordance with Trust regulations
• Participate in the training of new staff ensuring best practice is shared and continual service improvement
• Forward any relevant emails received to the London Breast Screening Administration Hub and the PACS's team
• Book and amend Technical Recall appointments that come through to the office
• Booking breast screening appointments for special clients
• Book/rebook screening appointments for adhoc clients as required
• Ensure all Paper-lite clinic protocols are followed
• Provide Family History Administration support as required, namely clinic preparation/scanning and filin
• Redirect any family history, assessment calls or calls intended for either the Hub, Family History Coordinator or Breast Care.
• Action incoming post and incoming films from other screening office and update on National Breast Screening System (NBSS)
• Follow set protocols - prepare and remit films and paperwork to and from other screening offices.
• To request films from Iron Mountain on ad-hoc basis.
• To check packets received from Iron Mountain storage and forward to relevant team.
• Preparation of paperwork and data sticks of screening clinics to be distributed to mobile units and clinics.
• Accurately maintain the filing system. Returning films to off-site storage when screening is completed
• Accurate data entry of registration and clinical details of screening clients on NBSS
• To check routine recall after assessment packet
• To extract and upload information and documents to BS Select (National Database)
• To ensure all client forms are reviewed post screening, to verify that all radiographic and radiological procedures have been correctly followed, guaranteeing that clients receive accurate results.
• To return screening packets to Deputy Service Manager if there is non-compliance, along with a completed reason form if there is a non-compliance to the Right Results Protocol, and to highlight any anomalies
• To check results findings following film reading against the NBSS system and generate a routine recall letter to the client and a GP report to her practice. Inform the Hub once clinics have been finalised and reconciled so that they can release the result letters
• Participate in audits as directed by the Office Manager and Office Manager Assistant
• Report and chase any maintenance issues within the department
• To book British Sign Language interpreters as requested by the Breast Screening London HUB
• Ensure that all Work Instructions are acknowledged on Q-pulse
• Ensure all paperwork is scanned into the breast screening drive
• To complete all mandatory training in line with Trust Policy

Person specification

• GCSE A-C grade in English and Maths or equivalent
• Previous customer service experience. Clerical and reception duties coupled with the ability to liaise effectively with all levels of staff
• Knowledge of NBSS database
• Knowledge of EPIC

IMPORTANT

• Check your email account regularly as this is how we will communicate with you
• If you delete the job from any of your accounts, you may be prevented from accessing further communications
• To enquire about your application or inform us of any changes in your circumstances, please contact the named person on this advert
• Please provide email addresses for referees where possible
• Please review the documentation on our recruitment microsite, particularly the Trust's criminal records checking policy
• All staff have a responsibility for safeguarding children and vulnerable adults and for ensuring they are aware of the specific duties relating to their role.
• Please note that the closing date is given as a guide. On occasion, we might close a vacancy early due to a high number of applications being received. You are advised to submit your application as early as possible to avoid disappointment.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.