Branch Customer Experience Specialist

Nationwide is hiring a Customer Representative for our Dumbarton branch. You will support customers in person, over the phone and online, handling everyday transactions and queries with care and accuracy.

You'll guide customers toward suitable banking products and digital tools, and collaborate with colleagues to maintain high standards of service. This permanent, full-time role (35 hours/week, Monday-Saturday) requires a practical, friendly approach and a strong commitment to fair, face-to-face