Branch Banking: Customer Experience Advisor

Santander Group is hiring a Customer Service Consultant at the King's Lynn TSB Branch. You'll assist personal banking customers, guiding them through digital channels and delivering a personalised service to build long-term trust.

The role emphasizes a customer-centric approach in branch banking, supporting face-to-face and remote interactions. You'll work with colleagues to ensure a consistent experience, promote self-service tools, and continuously seek improvements.