Bookings Administrator

Bookings Administrator Wolverhampton Hospital Bookings Administrator Fixed Term 12 Month Contract Full Time £25,038 per annum 37.5 hours per week

Are you a confident and customer-focused administrator, who's passionate about great customer service? Then you could be just who we're looking for. Join the nation's largest Healthcare Charity and be part of a talented team, doing incredible work to shape the health of the nation.

As a Bookings Administrator, you will be responsible for effectively and efficiently processing booking forms and administering calls and emails whilst prioritising patient experience and delivering clear communication.

As a Booking Administrator, you will:

• Process booking forms received by e-mail. Obtaining relevant information from the patient, Consultant or Medical Secretary.
• Making/receiving phone calls to patients
• Establishing stakeholder relationships including consultants and colleagues
• Contributing and supporting the patient pathway, including booking pre-assessment appointments
• Manage patient queries to support their journey through the hospital.
• Dispatch communications (emails, letters) to relevant parties to ensure appointments are processed effectively and efficiently and within agreed specified timescales.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you.

Join Nuffield Health and create the future you want, today.

Nuffield Health, is the UK's largest healthcare charity. For over 60 years, we've been working to make the UK fitter, healthier, happier and stronger. All for the public benefit. We do this through our family of 31 award-winning hospitals, 113 fitness and wellbeing centres, healthcare clinics and over a 100 workplace wellbeing services. As a charity, we reinvest all our income into our services, into pioneering improvements in care, and most importantly into our social impact programmes, which are designed to support people who would not normally be able to afford or access our services. Its all part of our mission to give everyone the care they need and to build a healthier nation.