Block Manager

Overview

Our client, one of the leading developers in Manchester, is looking for a Block Manager. With a strong focus on tenant experience, customer service, and vibrant communities, this is a fantastic opportunity to join a forward-thinking property team and play a key role in delivering exceptional living standards across their growing portfolio.

They're now looking for a Block Manager to join their Property team, taking responsibility for the day-to-day management of residential blocks, financial control, leaseholder engagement, maintenance coordination, and ensuring full compliance with health and safety standards. This is a hands-on role with plenty of variety and visibility across the wider business.

Responsibilities

• Prepare and manage budgets for all managed blocks, including service charge and ground rent collection
• Oversee financial transactions, ensuring accurate records and timely payments
• Chase arrears and develop processes to minimise late payments
• Arrange and authorise repairs, replacements, and maintenance works within common areas
• Ensure full compliance with all relevant health and safety regulations
• Organise and facilitate meetings with leaseholders, contractors, and other stakeholders
• Handle insurance renewals and claims, ensuring cost-effectiveness and swift resolution
• Understand and adhere to lease agreements and legal requirements
• Conduct regular inspections of blocks, ensuring corrective actions are completed promptly
• Keep all professional accreditations up to date and support ongoing professional development

Qualifications

• At least 3 years' experience in a block management role
• Excellent stakeholder management and communication skills
• Strong organisational skills with the ability to manage competing deadlines
• Confident in health and safety regulations and compliance
• IT literate, with strong Excel skills and familiarity with property management systems
• A proactive and problem-solving mindset, with the ability to work collaboratively
• Full UK driving licence with occasional travel to managed sites

Benefits

Salary up to £40,000 DOE

Hybrid working with one day per week from home

Monday to Friday

Flexible working hours after probation

Fantastic company culture within a supportive, growing team