Block Manager - Borehamwood, WD6

Block Manager - Borehamwood, WD6

A fantastic opportunity for an Experienced Block Manager has just come available. Our client based in Borehamwood, WD6 are currently looking for a Block Manager to join their busy and growing block management department. A dynamic and growing property management company dedicated to delivering high standards of service, operational excellence, and strong client relationships. They pride themselves on managing residential and commercial properties with a proactive, hands on approach, ensuring that buildings are maintained efficiently, compliantly, and to the highest standard.

Responsibilities

• Responsible for overseeing reactive maintenance and where necessary, ensuring that job orders are raised appropriately before sending contractors to site, whilst keeping the customer informed.
• Maintaining your tasks and those of any service manager working with you.
• Effectively manage your portfolio and take responsibility for good all round customer service.
• Dealing with customer queries verbally and in written form.
• Manage electronic data and ensure e mails and calls are responded within 24 hrs.
• Management of H&S, FRA, Asbestos and all other legal requirements.
• Site Reports and lift engineering works, ensuring that all reports are actioned appropriately.
• Completing minutes and site reports within 5 working days.
• Liaise directly with Line Manager as necessary to progress any task, project and meet deadlines.
• Continually seek value for money by obtaining quotes from several contractors.
• Creating contract orders and signing contracts being cautious of s.20 regulations.
• Ensure all blocks have up to date H&S and FRA including appropriate signage.
• Authorise expenditure ensuring that the site does not fall into money difficulties and always remains with a steady cash flow.
• Working with accounts to create realistic budgets that you can stay on target each year.
• Set/communicate leaseholder and resident meetings, ensure that minutes are kept and sent to everyone within a suitable time frame from the meeting, no longer than one week.
• Prompt and cost effective maintenance of individual portfolios.
• Authorise seller's packs to ensure that correct and up to date information is included.
• Ensure all activities are compliant with current legislation and best practice.

Qualifications

• Previous block management experience is required.
• Must be a highly organised individual.
• The ideal candidate will be highly organised, solutions focused, and confident in managing stakeholder relationships.
• Good customer relationship skills is a must.

Hours & Salary

Hours: Monday to Friday 9am - 6pm.

Salary range: £37,000 pa to £40,000 pa basic.