Billing Support Administrator

Why you will love this opportunity as Billing Support Administrator at Civica

This is a unique opportunity for a customer centric and detail-oriented Data Entry Administrator to play a crucial role in our Health Medical Billing Service Division of Civica. As part of the same team as our Account Managers, you will be responsible for ensuring accurate and efficient data entry, processing invoices, and maintaining essential office records. Your role will be instrumental in keeping financial and administrative processes running smoothly, contributing to the overall efficiency of the organisation.

What you will do to be successful in this role

If you have a keen eye for detail, thrive in a fast-paced environment, excel at managing data with precision, and are interested in a career pathway to client support, this role offers an excellent opportunity to develop your skills within a supportive and collaborative team.

• Perform administrative duties, including invoicing, inputting payments, and filing in a timely manner.
• Accurately input data into company software to ensure up-to-date records.
• Validate and check invoices for discrepancies, ensuring compliance with company policies.
• Maintain office records and assist with general administrative tasks as required to support company objectives.
• Work with your team to problem solve and adapt quickly to unexpected situations.

We Want You to Bring Your Whole Self to Work

There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit.

Why You'll Love Working with Us

As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.

We know that when our people are happy, they work better and have greater job satisfaction.

Here's what you can expect:

Time Off & Work Life Balance

25 Days Annual Leave + bank holidays - plus the option to buy up to 10 extra days!

Days of Difference - Up to 5 extra days off for volunteering.

Financial Well being & Security

• Pension Contributions - 5 % employer match to support your future.
• Income Protection - Up to 75 % salary cover for long term illness.
• Life Assurance - 4 salary tax free lump sum.
• Critical Illness Cover - £25 000 lump sum (extendable to dependents).

Health & Perks

• Private Medical Insurance - Fast access to private healthcare.
• Health Cash Plan - Claim back physio, therapies & more.
• Dental Insurance - Cover for routine & emergency care.
• Electric Vehicle (EV) Scheme - A wide range of electric & hybrid vehicles.
• Affinity Groups - Join employee led communities.
• Bounty Bonus - Refer a friend & get rewarded.

Equal Opportunity Employer

At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.

We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.

If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.