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Billing Experience Lead - Hybrid
Posted 1 day 22 hours ago by Thames Water Utilities Limited
£80,000 - £100,000 Annual
Permanent
Full Time
Other
Berkshire, Reading, United Kingdom, RG317
Job Description
A leading water utility provider is seeking a Billing Journey Manager to optimize the customer billing experience. This role involves mapping customer journeys, addressing pain points, and implementing strategic improvements. Ideal candidates will have strong analytical skills and a customer-centric mindset, with the ability to lead cross-functional teams. Competitive salary up to £55,000 per annum, with flexible benefits and hybrid work arrangements offered.
Thames Water Utilities Limited
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