Bilingual Travel Customer Advisor (French/English) - Hybrid

in Edinburgh is hiring a Customer Service Advisor to assist travellers with hotel and flight queries across phone, chat and email. The role is full-time, 37.5 hours per week, with hybrid working options depending on performance.

You will handle inquiries in English and French, resolve issues end-to-end, and contribute to a high-quality customer experience while meeting KPIs and targets.