Bilingual Premium Support Specialist (EN/FR) - Remote Ireland

airbnb, Inc. is seeking a Customer Service Specialist for a remote role in Ireland. The ideal candidate will provide premium support to our community with exceptional customer service, focusing on users' unique needs. Fluency in both English and French is essential. This full-time position offers a flexible work environment and the opportunity to engage with a diverse user base.

The specialist will manage cases from start to finish, ensuring resolution while fostering strong relationships with customers. Experience in multicultural customer service teams is preferred, alongside a passion for delivering high standards of hospitality.