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Bilingual Operational SME - Italian/English Coach, Dublin
Posted 5 hours 24 minutes ago by Tp-8f723eaf
Permanent
Full Time
Multilingual Jobs
Dublin, Dublin, Ireland
Job Description
Tp-8f723eaf in Dublin seeks an Operational Subject Matter Expert fluent in Italian and English to coach agents in real-time and resolve complex issues on the fly. The role is 100% on-site in Dublin and offers a competitive package with excellent benefits.
The ideal candidate has 2+ years in a shared services or BPO environment, strong cultural intuition, and exceptional interpersonal skills to bridge Quality, Training and Ops while advocating for users.
Tp-8f723eaf
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