Bilingual French Client Operations Administrator

Bilingual French Client Operations Administrator

London.

Ref: 5527F.

Company Profile

London based high end specialist consultancy offering personalised services for international clients.

Responsibilities

• Provide exceptional service and support to a high end client base.
• Manage client files and ensure all documentation is accurate, complete, and submitted on time.
• Advise and update clients on the progress of their cases or requests.
• Act as a key point of contact for client enquiries and ongoing communication.
• Maintain accurate records and update internal systems and databases.
• Coordinate administrative processes and monitor deadlines across multiple cases.
• Work closely with colleagues and external stakeholders to ensure the smooth delivery of client services.

Candidate Requirements

• Previous experience in a private client facing role within hospitality, luxury retail or a similar high service environment.
• Exposure to supporting demanding private clients and high net worth individuals while delivering exceptional levels of customer care.
• Strong administrative experience, ideally gained in a fast paced environment with exposure to managing multiple tasks, deadlines, and client requirements simultaneously.
• Willing to work from a Central London office Monday to Friday (no hybrid or remote options).
• High standard fluency in French and English (written and spoken) is mandatory.
• Skill in Microsoft Office and general IT tools.
• Inquisitive and proactive, with a genuine desire to learn and embrace new challenges.

Salary

£38,000 to £42,000 per annum, depending on experience.

Location

Central London.