Berevement Service Catering Supervisor

• Job Title: Berevement Service Catering Supervisor
• Job Location: Cemeteries & Crematorium
• Contract Type: Permanent
• Closing Date: 16/08/2026
• Job Requisition Number: 13948
• This post is not open to job share

We are a dynamic local authority providing essential services to the people of Gloucester.

Our main office, based in the Eastgate Centre on Eastgate Street in the heart of the city, is an accessible, modern and light space designed for collaborative working and finding new ways to work. It's all open plan, with a living green wall and other plants without set desks, so you can sit next to someone new every day. We're always looking to improve how we work and we offer flexible and agile working to give our people a great work life balance.

An exciting opportunity has arisen to become part of the bereavement services team at Gloucester Cemetery and Crematorium, we are a small friendly team operating within the public sector providing a catering facility to bereaved families and the general public, we are seeking to appoint a self-motivated and enthusiastic individual to lead the Bereavement services catering team in the day to day running of the facility on site.

Main duties will be the supervising and effective operation of the wake/café service, this will including opening, closing and being responsible for the safety and security of the facility, carrying out staff 121's, the daily duties will include:

• Preparing and serving food and drink
• Taking wake booking
• Liaising with stake holders and suppliers via phone and email
• Cleaning
• Weekly Rotas
• Raising and paying orders through a inhouse system
• Ordering produce
• Handling all health, safety and complaints

Attention to detail is essential as this is a key role in ensuring all food is presented to a high standard

You will be dealing with the bereaved in often stressful circumstances, it is therefore essential that you have a high level of empathy and good communication and customer care skills including a good phone manner.

Annualised hour will be between the hours of 9:00am -7:00pm

Essential requirements along with those mentioned on the job profile

• 2 years Microsoft Office experience and computer literate
• 2 years Experience Supervising staff
• 2 years Catering experience
• Full UK Driving licence is preferred

Additional Information

Gloucester City Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.

Equality and Diversity

We recognise the positive value of equality and diversity and pride ourselves on growing a high-performing workforce that is diverse, skilled and talented; that represents the community it serves.

We aim to recruit a diverse pool of talent and will recruit the person who is most suited to the job without regard to their race, colour, religion or belief, age, nationality, ethnicity, sex, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, caring responsibilities or disability.

We are a disability confident employer committed to removing barriers to employment to those with disabilities or long-term health conditions. Reasonable adjustments will be made to the recruitment procedure to ensure that no-one is disadvantages because of their disability. Please contact the recruitment team if you require support or reasonable adjustments during the application or recruitment

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.

The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer.

Applications from a ny Gloucestershire County Council's e mployees who are currently on the redeployment register or at risk of redundancy will be considered first at shortlisting stage.