Bar & Restaurant Supervisor

Overview

Complex Supervisor/ Bar & Restaurant Supervisor at Verdant Parks, we believe the key to a great holiday is getting the fundamentals right, and that includes delicious food, refreshing drinks, and friendly, efficient service in our bars and restaurants.

We are seeking a Complex Supervisor who will support the Complex Manager in the effective day to day running of bar and restaurant operations across the complex.

This role involves leading by example, supervising teams on shift, and ensuring high standards of guest service, cleanliness, and compliance with all operational procedures.

By supporting the Complex Manager and taking ownership of operational standards, the Complex Supervisor will play a key role in maintaining a safe, welcoming, and well organised environment for both guests and team members.

If you believe in being brilliant at the basics, delivering consistently high standards, and creating great guest experiences, we'd love to hear from you.

We're looking for people who bring energy, reliability, and a positive attitude to every shift. If you're ready to join a refreshed, modern, and fast paced environment where your effort truly makes a difference, this could be the perfect next step for you.

Salary: £13.21 per hour Contract Type: Seasonal Hours: Variable hours (includes weekends and bank holidays).

Location: Heather View, Stanhope, DL13 2PS.

Responsibilities

• Assist the Bar & Restaurant Manager with the day to day operation of the bars, ensuring excellence in customer service and focusing on opportunities for growth.
• Manage stock control, stock rotation and ordering in conjunction with the Manager.
• Ensure sufficient and appropriate staffing at all times while adhering to the wage budget.
• Promote sales and up sell additional products wherever possible.
• Encourage all team members to up sell and provide coaching where appropriate.
• Ensure opening and closing procedures for the bar and kitchen are followed; equipment is switched on and off.
• Ensure all staff are smart, wearing uniforms and name badges at all times.
• Ensure all team members are suitably trained, have comprehensive product knowledge and understand their job roles.
• Provide bar and table service to customers, delivering excellent customer service.

Qualifications

• Previous experience supervising food and/or beverage service within a fast paced hospitality environment.
• Clear understanding of maintaining high service, quality, and compliance standards.
• Experience supervising and supporting a staff team, with the ability to lead by example and manage teams effectively during busy operational periods.
• Strong communication skills, a positive leadership style, and the ability to manage challenges calmly and professionally.

Benefits

• An online discount platform where you can save money on shopping, dining, travel, days out and much more.
• Last minute park breaks from only £99.
• Up to 30% off park breaks for you, your friends and family.
• Discounted use of facilities on the park, including restaurants, leisure and activities.
• An annual 'Verdant Experience'.
• Book a free break at one of our parks and experience a Verdant holiday as a customer.
• No charge for the break; we simply ask that you give us honest feedback afterwards.
• Access to a 24/7 confidential counselling and advice line.
• Many opportunities for recognition and reward, including monthly 'Stars' awards, annual awards for individuals and park teams, 'Cheers for Peers' cards, and many celebrations.
• Company wide team initiatives to help each other, our communities and the planet.
• Green, Charity and Mental Health Champions.
• A commitment to providing training and development opportunities, recognising potential and supporting you in your career.

Verdant Parks is an equal opportunities employer and a proud member of the Disability Confident scheme.