Banqueting Supervisor

The Hope & Anchor is a beautiful riverside pub, restaurant & inn nestled in the heart of Ross On Wye with multiple dining options for customers including a traditional pub bar and a modern cocktail bar, two restaurants, a riverside hut serving those on the go, and a spacious garden with outdoor seating including a Bandstand and all weather tent area, both of which can house entertainment. We also have 12 beautiful recently refurbished riverside en suite rooms available, with breakfast included and served in the pub.

Having joined the Country House Weddings portfolio in 2020, we are backed by over 30 years of experience when it comes to catering, customer service, and event planning and management. Giving our customers the peace of mind that they will be well looked after during their time with us.

Our fantastic team is made up of expert chefs, enthusiastic bar and wait staff, experienced managers, and dedicated housekeepers, all of which provide the best service day in and day out across all areas of our venue.

Hope & Anchor is looking for an enthusiastic Food & Beverage Supervisor to join our friendly and hardworking team at our beautiful riverside pub in Ross on Wye.

About Us - Hope and Anchor

The Hope & Anchor is a well loved local pub offering quality food, great drinks, and warm hospitality in a stunning location. We pride ourselves on delivering excellent service and creating memorable experiences for all our guests.

What You Can Expect From Us

• A supportive and welcoming team environment
• Opportunities for development and progression
• Regular salary reviews in line with industry standards
• Staff perks and company events
• Free on site parking

What We Expect From You

• A positive attitude and strong work ethic
• Commitment to delivering outstanding customer service
• Ability to work well as part of a team and use your own initiative
• Willingness to work flexible hours, including weekends and evenings

About the Role - Food & Beverage Supervisor

As a Food & Beverage Supervisor, you will play a key role in ensuring smooth daily operations and an exceptional guest experience. Your duties will include:

• Supervising front of house staff during service
• Supporting the management team with rotas and staffing requirements
• Overseeing food and drink service to ensure high standards are maintainedEnsuring the team have strong knowledge of menu items, specials, and allergen information
• Helping maintain a clean, organised, and welcoming environment
• Participating in all service, preparation, and cleaning duties, including periodic deep cleans
• Assisting with stock control and completing stock checks when required

Job Type

Permanent, Full time

Benefits

• Company events
• Free parking
• On site parking
• Referral programme

Schedule

• 8-10 hour shifts
• Weekend availability required

Location

Hope and Anchor, Ross on Wye
Must be able to reliably commute or plan to relocate before starting.

Experience Required

• Minimum 1 year of supervisory or hospitality experience