Bank Security Officer

Post location: Chesterfield Royal Hospital NHS Foundation Trust

Bank Security Officer

Closing date: 26 October 2025

DSFS is looking for an additional Security Operative on a 0 hour bank contract to join the current security team at the Chesterfield Royal Hospital. Security services are provided 24/7, and successful candidates are expected to be flexible to ensure full service cover.

Applicants who have received a SIA licence in Frontline are essential for this role. Derbyshire Support and Facilities Services Limited does not have a Certificate of Sponsorship; applicants who require sponsorship will not be considered.

Applicants who have already applied need not reapply; please refer to the vacancy for salary figures.

Main duties of the job

• Keeping a record of all duties carried out each shift in a personal log.
• Assist with safe operation during take off and landing of Air Ambulance and security of same whilst on ground.
• Monitor the access control systems.
• Maintaining a highly visible deterrent by patrolling the hospital on foot and using CRH vehicle.
• Respond to any security/fire related incidents on CRH sites including but not limited to calls for assistance from Ward/Department staff to deal with such duties as locked areas, missing patients, problems with patients/visitors and incidents of violence and aggression.
• Use of restraint techniques if/when trained to do so.
• Responding to baby tagging alarms on all relevant wards.
• Carry out Control room duties including monitoring of CCTV and providing cover for Control Room staff.
• Unlocking and locking of departments and taking off and resetting alarms as required.

About us

Derbyshire Support and Facilities Services (DSFS) is a subsidiary company owned by Chesterfield Royal Hospital NHS Foundation Trust. DSFS employs over 900 staff across various functions and is dedicated to a diverse and inclusive workforce.

Job responsibilities

Please see the attached Job Description and Person Specification for a detailed account of the role's responsibilities and criteria.

Person Specification Qualifications and Training

• Knowledge of the Security or Customer Service industry.
• Knowledge and experience of IT systems including Outlook, Word and Excel.
• Knowledge of security systems, such as CCTV, access control, intruder alarms and car parking systems.
• GCSE grade C or above in English and Maths.
• Valid SIA licence in Frontline.
• A recognised qualification in security and or physical intervention.
• Excellent knowledge or qualifications in Customer Service and Health & Safety.

Experience

• Experience of working within a security team or customer focused service.
• Experience in dealing with challenging behaviour including violent and aggressive situations.
• Previous experience working within the NHS.

Skills and Knowledge

• Knowledge and experience of security systems and their operation.
• Good knowledge of security environment, the potential risks, threats and actions required to manage and reduce risks.
• Ability to liaise and communicate clearly with patients, staff, visitors and contractors.
• Demonstrate excellent customer care.
• Experience in dealing with emergency situations.
• Strong verbal and written communication skills.
• Ability to communicate and respond appropriately to alarms, evacuations, incidents and emergency while following security procedures and ensuring safety.
• Excellent interpersonal skills.
• Previous experience in communicating clearly with patients, visitors and NHS Staff.

Personal Attributes

• To assess situations quickly, using appropriate action to defuse a situation and provide effective solutions.
• Ability to maintain calm and control in difficult situations, minimising panic in others.
• Experience in monitoring and proactively demonstrating security procedures are being adhered to by staff, contractors and visitors to ensure premises and staff are safe.
• Ability to work under own initiative as well as following written and verbal instructions.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service (DBS) check.

Chesterfield Royal Hospital NHS Foundation Trust

£26,740 a year basic pro rata, + night and W/E enhance rate