Band 3 Administration Assistant - Birmingham Healthy Minds

Band 3 Administration Assistant - Birmingham Healthy Minds

Main area Administrator Grade Band 3 Contract 12 months (Fixed term) Hours Full time - 37.5 hours per week Job ref 616

Site BHM Sites Birmingham Town Hockley, Birmingham Salary £25,760 - £27,476 per annum, pro rata Salary period Yearly Closing 25/06/:59

Please note that this post may close earlier than the indicated closing date if a sufficient number of applications are received.

Job overview

Birmingham Healthy Minds is a team of psychological therapists and practitioners working within and Talking Therapies setting across Birmingham. We are now seeking to appoint an experienced, enthusiastic, and motivated administrator to join the Birmingham Healthy Minds teams based in the West of the City.

You will provide an effective, efficient, and confidential administrative service to support the clinical team. There is a need to be able to work within a busy work environment with accuracy and to tight deadlines. You will work closely with a small admin team, yet need to have the ability to prioritise your workload and act on your own initiative is essential.

Applicants should have good communication & organisational skills, experience of using Microsoft Office with excellent typing speed and accuracy, it is a requirement to have Maths and English qualifications, so please ensure to add into your application form. Experience of using IAPTus and RIO would be an advantage.

Main duties of the job

• To undertake a range of administrative and clerical duties to support the work of Birmingham Healthy Minds.
• To act as first point of contact for patients and visitors to the Team including fielding calls and taking and disseminating messages.
• To service outpatient clinics utilising both Trust patient information and in-house systems.
• To undertake general administrative duties to assist the wider administrative and multidisciplinary teams in carrying out their duties.
• To provide cover for colleagues when required to include working at any base across Birmingham to meet service needs.
• To work flexible hours including weekends and evenings to meet the needs of the Service.

Person specification Qualifications

• GCSE Grade C or above in English and Mathematics or equivalent
• Experience of using Microsoft Office applications
• IAPTus/RIO or equivalent
• Experience of working in a mental health environment / NHS environment

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)

EEO statement

Our Trust is committed to treating individuals fairly and ensuring they have the same opportunities to fulfil their potential, even if this means doing things differently for different people sometimes. We are working hard to ensure our workforce reflects the diversity within Birmingham and Solihull and that our services meet the needs of all diverse service users and carers.

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. As part of our safe recruitment practice pre-employment checks will be undertaken before any appointment is confirmed. As part of the selection process you may be required to undergo a Disclosure and Barring Service (DBS) check, however all cases of criminal record history are dealt with on a case by case basis.