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B2B SaaS Customer Support & Onboarding Specialist
Posted 1 hour 15 minutes ago by VoucherCart
Permanent
Full Time
Customer Service Jobs
Midlothian, Edinburgh, United Kingdom, EH120
Job Description
VoucherCart in Edinburgh is looking for a Customer Support Specialist to assist customers through chat and phone support, addressing issues directly and documenting tutorials. You'll work closely with customers to enhance their experience and facilitate solution-oriented feedback.
The role requires a strong communicator with a technology background, and you will be involved in troubleshooting and continuous improvement processes. A salary between £25-30K is offered depending on experience.
VoucherCart
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