Automotive Technician

I'm partnering with a major Irish insurer to hire an In House Motor Engineer to join their Claims Vendor Management Team. This is a permanent role with strong benefits, a supportive culture, and the chance to influence how motor claims are handled nationwide.

Location: South Dublin, 2 days on site

Role Overview

You'll be the go to technical expert supporting Claims Handlers with accurate, fair, and efficient assessments across private, commercial, and (occasionally) agricultural vehicles. This is a desktop based role, no road work, where you'll use your hands on repair knowledge to guide decisions, challenge repair costs, and ensure claims progress smoothly.

You'll also play a key part in managing and auditing the insurer's repair network and motor service providers, helping to drive quality, value, and continuous improvement.

Key Responsibilities

• Managing a portfolio of desktop assessments: accidental damage, image based reviews, pre theft valuations, and diminution opinions.
• Providing expert second opinions on complex or disputed claims.
• Supporting Claims Handlers with technical guidance and repair methodology.
• Attending quarterly review meetings with key vendors.
• Working with the Motor Service Provider Co ordinator to audit repairers and assess partners.
• Delivering training to Claims Handlers where processes can be improved.

Your Profile

You don't need to be a qualified assessor already; they will support that. What matters most is real hands on experience and strong technical judgement.

Registered member of the Institute of Automotive Engineer Assessors (IAEA)

• Solid hands on background in garages/ bodyshops: mechanic, panel beater, bodyshop tech, strip & fit, workshop supervisor, etc.
• Strong understanding of repair methods and vehicle construction.
• Ability to stand over decisions and challenge repairers confidently.
• Comfortable explaining technical issues to non technical colleagues.
• Good communication and reporting skills.

Nice to Have (Not Essential)

• Experience with Audatex or other estimating systems.
• Experience with agricultural machinery.
• Previous assessing or insurance experience.
• IAEA membership (they will pay for this if you don't have it).

Benefits

• Competitive performance related bonus.
• Employer pension contributions.
• Paid maternity & paternity leave.
• Wellness wallet & wellbeing initiatives.