Automation Engineer

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.

We are looking for an Automation Engineer to join the team located at one of our client sites in Cambridge. In this role, you will be responsible for managing, coordinating, and executing day-to-day Laboratory Instrument Support activities. You will deliver high-quality, specialized engineering support to Lab Automation, including but not limited to, Cell analytical equipment, Liquid Handling devices, Flow Cytometry, and Target equipment such as Agilent (Velocity11), Thermo, Hamilton, Molecular Devices, Matrix, Tecan, Beckman, Compound Management Storage, and Microplate Imaging.

Key Responsibilities:

1. Act as 'first-responder' for critical equipment breakdowns, ensuring minimal impact on scientific activity.
2. Ensure prompt, flexible, customer-focused specialist engineering support while maintaining compliance with statutory, regulatory, and engineering standards.
3. Diagnose faults on complex equipment and systems utilizing internal and external multidisciplinary support to produce satisfactory solutions.
4. Plan and carry out engineering maintenance and commissioning work associated with scientific equipment and systems in a safe, cost-effective manner to ensure minimal business disruption.
5. Use technical knowledge to identify and source components and services.
6. Create, manage, and review supporting documentation such as service reports.
7. Support users in the preparation and design of operating procedures, SOPs, Change Control, manuals, and drawings.
8. Manage the availability of essential spares to support laboratory equipment and systems cost-effectively.
9. Support contract management in setup, renewal, and budgeting of contracts.
10. Monitor the performance of scientific equipment using KPIs to instigate improvements and influence changes.
11. Support management activities to ensure completion of all tasks.
12. Act as an ambassador to PerkinElmer, ensuring a first-class service is delivered at all times.

Requirements:

1. Advanced Modern Apprenticeship with NVQ 3 in engineering.
2. HNC/HND in relevant engineering discipline.
3. 5+ years experience in Laboratory Instrument Support across scientific and automated systems.
4. Strong analytical skills with proven problem-solving ability.
5. Experience in a fast-paced, operational environment.
6. Excellent relationship management and communication skills.
7. Ability to work independently and as part of a team.
8. Robust attitude towards results and motivating teams.
9. High customer focus.
10. City & Guilds inspection/testing certification.
11. Degree in Electrical, Electronic, Science, or Engineering.
12. Experience in pharmaceutical/regulatory environments.
13. Knowledge of PC hardware, architecture, and communication systems (Ethernet, RS232, etc.).
14. Experience with CMMS systems.

Are you ready to help improve the lives of millions of people and create a healthier world? When you work at PerkinElmer, that's exactly what you'll do. From our dedicated scientists and world-class operations employees to our innovative R&D professionals and committed sales and service groups, we're a team of over 5,000 global colleagues making a difference every day. Through innovation, collaboration, and our mission, we strive to create an inspiring and inclusive culture where employees can excel and contribute to a better tomorrow. Join us today.