Assurance Reporting & Awareness Associate

About the role

This role provides reporting, communications, and awareness support across the Business Assurance (BA) teams, with a strong focus on security and fraud related activities. The successful candidate will play a key role in driving communication, compliance, and risk awareness initiatives across the organisation. This is a hybrid role based in Dublin City Centre Monday Wednesday.

Key Responsibilities

• Lead Business Assurance awareness and communication activities, including organisation wide updates on initiatives, changes, and outputs
• Maintain and enhance onboarding and annual compliance training to ensure ongoing suitability and effectiveness
• Drive the annual security communications and training plan, including:
  • Coordination and delivery of Security Awareness Week
  • Development and issuance of outcome reporting packs
• Manage quarterly reporting on policy review status, ensuring documentation remains relevant, valid, and up to date
• Support fraud and security risk management by:
  • Driving risk assessments
  • Identifying mitigation actions
  • Reporting on risk exposure
• Support the annual review and update of Business Continuity procedures and impact assessments, including progress tracking and reporting
• Coordinate Security Certification Audits, including planning, scheduling stakeholders, and supporting participants throughout the audit process
• Provide cover for the Investigations Manager, including triage of escalated retail transaction issues
• Support the wider Security and Business Assurance team with reporting and communication deliverables
• Undertake additional duties as required from time to time

Qualifications & Experience

• Ideally a third level qualification in a relevant discipline (e.g. Business, Risk, Security, or similar)

Technical Skills

• Proficient in Microsoft Office and Office 365 tools
• Comfortable working with modern workplace technologies and reporting tools

Key Competencies

• Strong team player with the ability to collaborate effectively across multiple functions
• Skilled in managing and balancing the needs of diverse stakeholders
• Excellent written and verbal communication skills
• Highly organised with strong attention to detail and the ability to manage multiple priorities
• Strong interpersonal and stakeholder management skills
• Results driven with a focus on achieving team and organisational goals

Why you will love working here

• Work life balance: Hybrid working model for applicable roles, full range of leave entitlements, career breaks and secondments
• Physical Wellbeing: Discounted gym membership, Eyesite tests, flu vaccinations, paid sick benefit, wellbeing initiatives
• Financial Wellbeing: Competitive salary, defined contribution pension, income protection, 1:1 financial advice
• Learning & Development: We promote a culture where you can continuously develop on a personal and professional basis. These include access to 24/7 resources such as: in house training programme, Go1 learning content, Irish Management Institute, The Executive Institute

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