Associate Research Consultant, CoStar - London

Associate Research Consultant, CoStar - London

Overview

CoStar Group (NASDAQ: CSGP) is a global leader in commercial and residential real estate information, analytics and online marketplaces. Our mission is to digitize the world's real estate, empowering people to discover properties, insights and connections that improve their businesses and lives. With over 35 years of experience, we provide the most comprehensive data on more than 5.9 million properties worldwide.

Role Description

As an Associate Research Consultant, you will identify, validate and document the key element to CoStar's success: our data. By building relationships with industry stakeholders, you will capture market critical information that enables our clients to make informed business decisions and maximize the value of our marketing and information products.

Responsibilities

• Contribute to the growth of an accurate and complete database of commercial real estate inventory.
• Conduct daily inbound and outbound phone calls with brokers, developers, investors and other real estate professionals to obtain real time property and transaction data.
• Investigate new space listings, recent sale and lease transactions, building ownership and construction activity in a market.
• Monitor client usage and engage clients to use CoStar products in new and effective ways.
• Build and maintain mutually beneficial relationships with clients.
• Act as a first point of contact for new clients and support early adoption of the product.
• Provide ongoing training and support to clients to increase product use and knowledge.
• Partner with clients to help them position and market their properties on the CoStar platform for the right market/audience.
• Partner closely with CoStar's sales organization to effectively on board and resolve client inquiries.
• Provide exceptional service to all clients with a heavy emphasis on personal attention.

Qualifications

• Bachelor's degree or equivalent experience.
• Experience in a customer service environment, ideally within a corporate context.
• Excellent communication skills and the ability to deal with people at all levels of seniority.
• Strong interest in the commercial real estate industry.
• Proficiency with Excel (data manipulation, filtering, basic formulas).
• Natural curiosity, persistence and a thorough investigative research mindset.
• Proven success in meeting metrics or key performance indicators (KPIs).

What's in it for you?

CoStar offers a collaborative and innovative culture, iconic workplaces such as the Shard and BlueFin, and a comprehensive training program. Benefits include full private medical coverage, dental coverage, life assurance, member rewards, 28 days annual leave, a competitive pension, season ticket loans, enhanced maternity/paternity pay and more.

Equal Employment Opportunity

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug free workplace and perform pre employment substance abuse testing. We are committed to creating a diverse environment and welcome applications from all backgrounds, including but not limited to gender, age, sexual orientation, ethnicity, nationality, religion and veteran status. All qualified applicants will receive consideration without regard to citizenship or immigration status. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation. Contact us at 1 or .

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