Associate Director, Patient & Site Engagement, Oncology

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at

Job Function:

R&D Operations

Job Sub Function:

Clinical Trial Project Management

Job Category:

People Leader

All Job Posting Locations:

High Wycombe, Buckinghamshire, United Kingdom

Job Description:

Associate Director, Patient & Site Engagement, Oncology About Oncology

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Our Oncology team is focused on the elimination of cancer by discovering new pathways and modalities to finding treatments and cures. We lead where medicine is going and need innovators with an unwavering commitment to results. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at

We are searching for the best talent for a Patient & Site Engagement (PSE) Associate Director (AD) Oncology located Europe, or East Coast US to be accountable for the execution of disease- and program-level recruitment, retention, and engagement strategies. This role will oversee a team of PSE Managers and Operations Specialists, collaborating with local site-facing roles and counterparts in the Innovation & Advocacy teams within Global Development to shape fit-for-purpose strategies and tactics. The PSE AD will continuously gather patient and site insights from various channels to develop DAS-level PSE strategies, including site engagement, recruitment & retention, representation in clinical trials, and advocacy.

Are you ready to join our team? Then please read further!

You will be responsible for:

• Shape and execute TA/DAS/Program/Trial level programmatic patient and site engagement strategies in support of the overall Patient Recruitment and Retention Plan in partnership with regional and country teams.
• Provide operational leadership over a team of PSE Managers and Operations Specialists, overseeing program and trial-level PSE strategies.
• Develop and manage stakeholder relationships across the organization (including TA, DU and beyond) to effectively influence design-level patient and site strategies.
• Ensure a strong connection to study teams, local teams, and vendors, facilitating transparent communication and alignment with key cross-functional stakeholders.
• Influence study design and operational strategy at the asset/indication level to incorporate patient and site voices and insights.
• Collaborate with site-facing roles on site-facing activities to tailor fit-for-purpose plans and tactics.
• Oversee asset-level branding development and communications (e.g., naming, taglines).
• Oversee the creation of site-facing materials and train site-facing teams throughout the end-to-end process.
• Manage recruitment timelines to meet local submission processes, maintain documentation of recruitment development and implementation requirements to ensure quality standards are met.
• Identify and provide Key Performance Indicators (KPIs) and conduct Return on Investment (ROI) analysis to assess the effectiveness of recruitment and engagement strategies and tactics.
• Coach and manage PSE Managers and Operations Specialists to ensure the delivery and execution of PSE strategies, while supporting their career development.
• Continuously identify and incorporate lessons learned, best practices, and opportunities for innovation.
• Lead program-wide global advisory patient councils.
• Oversee the effective strategic coordination of congress engagements with site and other industry stakeholders.
• Map out data sources and partner organizations/suppliers to address representative clinical trials recruitment challenges.
• Support building a data-based CRM tool tracking site engagement metrics.
• May attend congresses to understand the PSE landscape within the indication/TA.
• Mentor and support the onboarding of new team members.
• Foster employee engagement, inclusion, and adherence to J&J Credo Behaviors.

Principal Relationships:

• Internal: DAS Leaders, Program Delivery Leaders, Trial Delivery Leaders, Trial Delivery Managers, Country Heads, Study Responsible Physicians, Study Clinical Scientists, representatives from Commercial, Procurement, IT, Legal, Regulatory, and HCC.
• External: Investigational sites and Investigators, Patient Advocacy groups, and foundations.

Qualifications / Requirements:

• BS degree or equivalent; preferred areas of study include Life Sciences (e.g., Biology, Chemistry, Biochemistry, Nursing, Pharmacy)
• Minimum of 8 years in Pharmaceutical, Healthcare, or related industries!
• Minimum of 5 years experience in clinical trial recruitment and retention strategy and execution; oncology therapeutic area experience is strongly preferred.
• Strong clinical research operational knowledge and experience across multiple study phases (Phase I-IV); understanding of GCP and processes associated with study/site feasibility, study/project management, monitoring, clinical, and regulatory operations.
• Line-leadership experience is strongly preferred (minimum 4 years' experience).
• Broad-based experience in data analytics/evaluation; ability to leverage, interpret, represent, and drive unbiased data insights into clinical trial operational planning.
• Advanced skills to develop deep insights, uncover unmet needs, drive innovation, and inspire, develop, collaborate, and lead within a global matrixed team.
• Exceptional interpersonal skills, including the ability to persuade, negotiate, and moderate conflict, alongside strong presentation and communication skills.
• Travel up to 15% of the time, defined by business needs.

Remote work options may be considered on a case-by-case basis and if approved by the Company.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

Belgium/Netherlands/Ireland - Requisition Number: R-010084

United Kingdom -Requisition Number: R-012050

United States - Requisition Number: R-012048

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

Benefits (United States):

The anticipated base pay range for this position is $137,000 to $235,750.

The Company maintains highly competitive, performance-based compensation programs.

Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation's performance over a calendar/performance year. Bonuses are awarded at the Company's discretion on an individual basis.

• Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
• Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k .
• This position is eligible to participate in the Company's long-term incentive program.
• Employees are eligible for the following time off benefits:
• Vacation - up to 120 hours per calendar year
• Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington - up to 56 hours per calendar year
• Holiday pay, including Floating Holidays - up to 13 days per calendar year of Work, Personal and Family Time - up to 40 hours per calendar year
• Additional information can be found through the link below.

The compensation and benefits information set forth in this posting applies to candidates hired in the United States only. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.