Associate Director - Quantitative - Customer Insights & Experience

Associate Director - Quantitative - Customer Insights & Experience

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Our company combines advisory insight with cutting-edge technology to help a wide variety of companies place the Voice of their Customer at the heart of decision making. We employ a range of agile mechanisms to capture, analyze, and socialize customer and employee feedback, including real-time programs, customer panels, pop-up communities, and snapshot studies. We offer a professional service, acting as an extension of our clients' teams.

Using your research and client service skills, you will lead projects and client accounts, including kick-off meetings, project design, quality assurance, and delivery of strategic outputs. You will manage and develop client relationships, aiming to bring customer experiences to life for your clients. With a quantitative background, you will thrive in a tech-enabled environment, supported by a highly capable, tech-savvy team.

Our location offers the best of both worlds-close to trains and planes without the stress of a daily London commute. We also provide a range of benefits, including BUPA healthcare and subsidized gym membership. This is an excellent opportunity to join a specialist environment that is leading the CRM consultancy market.