Associate Director - Knowledge and Capability

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site .

Within our consult and construct business, we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project.

Our values shape the way we consult & construct and define the people we want to join us on our journey, they are:

• Safety first - Going home safe and well

• Client focus - Deliver on our promise

• Integrity - Always do the right thing

• Create opportunity - For our people to excel

You'll be responsible for:

• Leads the Knowledge & Capability needs analysis process, overseeing all aspects from planning to implementation and review.

• Collaborates with a wide range of individuals to gather insights on employee performance, programme/project goals, team needs, future requirements, and technical or specialised competency.

• Plans and prepares by clearly articulating the goals and objectives of the Knowledge & Capability needs analysis, identifying the key stakeholders who will need to be involved and establishes a realistic timeline for completion.

• Conducts Knowledge & Capability assessments, holds scoping interviews and/or uses other techniques to gather insights such as focus groups or observations.

• Ensures project/programme and client contractual and legal training requirements are considered when deploying initiatives and overseeing administration.

• Creates comprehensive reports detailing findings of needs analysis, proposing solutions to address needs and present recommendations to key stakeholders and sponsor.

• Develops a detailed plan of action for implementing Knowledge & Capability solutions, including timelines, resources required, and evaluation methods.

• Analyses the current state of training administration and puts in place methods to improve efficiencies,

• Leads on use of learning technologies and offers recommendations to the project/programme on which technological support is of best value,

• Builds and presents the business case for introduction of the technology,

• Responsible for raising the capability of the project/programme community for them to deliver to the wider strategy and goals,

• Develops a unified, robust competency model that addresses the current and future needs of the project/programme,

• Collects and analyses quantitative and qualitative data related to Knowledge & Capability initiative.

You'll need to have:

• Project management experience and expertise.

• Proven facilitation/presentation skills.

• Developed consulting skills.

• Understanding of learning types and when to apply different methods.

• Instructional learning design and scaffolding expertise.

• Learning and Development qualification (or equivalent).

• Facilitation/Presentation skills.

• Presents and communicates effectively at all levels (up to C-suite), both written and verbal.

• Able to tailor approach to specific audiences internally and externally.

• Manages and influences key senior stakeholders.

• Builds and cultivates relationships with internal and external stakeholders, working to execute strategic programmes.

You'll also have:

• Learning Management Systems experience.

• Articulate 360 self-authoring eLearning creation.

• Experience working in large projects/programmes in the built environment.

• Strong competence and proven ability in developing leadership, management capability and/or organisational effectiveness.

• Guides, directs, coordinates and upskills others on portfolio.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.

We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.