Assistant Store Manager Aroma Zone UK Westfield White City

# Assistant Store Manager Aroma Zone UK Westfield White City London, W12 7GF CDI 13/04/2026 Description Role: Assistant Store Manager Location: Westfield White City, London Hours: 40 hours per week Aroma-Zone has launched in the UK! Born in France and loved by millions, we're now bringing our passion for natural beauty and wellness to the UK with our first London boutique.For over 20 years, we've been committed to making natural beauty and well-being accessible to all by combining science, quality, and effectiveness. A pioneer and expert in the field, we carefully select the finest active ingredients from passionate producers worldwide, ensuring natural, safe, and high-performance formulations.With over 2,000 products, we offer a unique range of skincare, cosmetics, nutritional supplements and essential oils designed to meet everyone's needs, following an ethical and responsible approach. We're proud our approach resonates with many of our customers who have given us a rating of 4.6/5 rating on Trustpilot. Our mission: to bring the best of nature, backed by scientific expertise, while respecting both people and the planet. About the Assistant Store Manager Role We are looking for an Assistant Store Manager to help lead our Westfield White City team. In this key role, you'll support the Store Manager in delivering operational excellence, inspiring the team, and ensuring a premium customer experience every day. Key Responsibilities will include: Lead the customer experience Ensure a warm, attentive, and inspiring atmosphere on the shop floor Oversee till flow and boutique presentation to guarantee a smooth and premium guest journey Support boutique animations and suggest tools to enhance service and efficiency Support team performance Help lead and energise the team alongside the Store Manager Train staff on brand values, product knowledge, and customer care Step in for the Store Manager when needed, managing schedules and daily operations Drive operational excellence Oversee daily store operations and ensure high standards from open to close Monitor tills, manage deposits, and support financial reporting Maintain a safe, clean, and brand-aligned environment through scent, lighting, and visual details Profil What we're looking for Qualification in Commerce/Retail and experience in high-footfall retail environments. Strong knowledge of beauty, skincare, and natural wellness products. Confident in customer service, sales techniques, and team coordination. Proficient in office software, POS systems, and performance reporting. A natural leader with excellent communication and coaching skills. Calm, organised, and solutions-focused in fast-paced environments. Detail-oriented and aligned with our brand's values and aesthetics. French speaking is a plus. Benefits Discount on Aroma-Zone products Discretionary bonus & commission scheme Paid day off for your birthday Company pension scheme This is a rare chance to shape the UK launch of a much-loved French brand, make a positive impact on people and the planet, and grow with a purpose-led company that celebrates simplicity, authenticity, and kindness.We actively seek to create a diverse work environment because teams are stronger with different perspectives and experiences. We encourage applications from all backgrounds.