Assistant Store Manager - Cambridge

40 million people wear spectacles in the UK alone, but the optical industry hasn't changed enough in three centuries. Products are tired, standards are mediocre, and the experience is dull. We're going to change that, and build the world's most innovative and customer-centric spectacles company.

As an Assistant Store Manager at Cubitts, you will play a key role in your store's success by leading, motivating, and developing a high-performing team. Working closely with the Store Manager, you will inspire your team to consistently deliver exceptional customer experiences while driving business performance through a clear focus on KPIs and operational excellence. You will lead by example and provide ongoing support to cultivate a positive, collaborative environment that empowers every team member to grow, thrive, and succeed.

Who you are

• A passionate, people first leader leader with senior or management experience in an optical environment.
• Customer-focused, inspiring others and leading by example.
• Clear and authentic communicator who builds trust with both customers and colleagues.
• Proactive and growth-minded, embracing continuous improvement while encouraging development in others.
• Someone who takes initiative and ownership of their work, and can be a pace setter to others.
• A collaborative team player who fosters a positive, inclusive culture rooted in integrity and professionalism.
• Resilient under pressure, adapting quickly to unexpected setbacks or changes, maintaining composure and high standards.

Our Values Pioneers

• Leads by example with courage and positivity, inspiring their team to think innovatively, take risks, and continuously grow both personally and professionally.

Proud

• Leads with dedication to excellence, inspiring and supporting their team to uphold high standards, pay attention to detail, and go the extra mile to achieve the best outcomes

For All

• Humble and empathetic, they foster inclusivity, encourage teamwork through shared challenges, communicate openly, and celebrate individual and team strengths

Some nice things you'll get

• Complimentary spectacles, eye examinations and generous discounts
• Option to buy and sell holiday
• Paid time away for the important moments in life
• Annual season ticket loan
• Cycle to work scheme
• Life assurance
• Aviva Digicare+

At Cubitts we are committed to fostering a diverse, inclusive, and welcoming community where employees, customers, and partners all feel respected, valued, and empowered to be their authentic selves.

We celebrate diversity in all its forms and recognise that different perspectives, backgrounds, and experiences enrich our community. Inclusion is at the heart of our operations, we work actively to remove barriers, ensure equitable opportunities, and create a space where everyone belongs.

Contract

• Type: Permanent- 40 hours, Monday-Sunday
• Salary: £31,309.45
• Job grade: Assistant Store Manager Level 1 UK
• Working location: Cubitts Cambridge, 18 Trinity St, Cambridge CB2 1TB