Assistant Shop Manager

Team:Retail

Location:Skipton Superstore (Opening November 2026!)

Work pattern:35 hours per week on a rota basis

Salary:Up to£23,364.20 per annum

Contract:Permanent

We are the UK's largest cat welfare charity. All over the country, our passionate employees,volunteersand supporters are using their kindness andexpertiseto make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Assistant Shop Manager(Superstore):

• Cats Protection is launching its first Superstore format, offering customers an exciting destination for both fashion and home. With a significantly larger footprint than a traditional charity shop, the Superstore will provide an enhanced shopping experience, a wider product range, and greater opportunities to raise funds for cats and kittens in need.

• As Assistant Shop Manager, you will support the successful day-to-day running of the Superstore, leading volunteers, driving stock generation, delivering excellent customer service, and deputising for the Shop Manager to help maximise sales and drive performance.

About the retail team:

• Our retail operation consists of over 80 charity shops

• Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'.

Whatwe'relooking for in our Assistant Shop Manager (Superstore)

• Demonstrable experience of working in a retail environment, ideally within a fast-paced,high-volumeor multi-department operation.

• Good understanding of sales targets,budgetsand key performance indicators

• Experience of cash reconciliation and financial controls, witha high levelof accuracy and attention to detail.

• Ability to motivate, support and manage a team of employees and volunteers.

• Competent IT skills, including the use of Microsoft Word, Excel,emailand retail systems.

What we can offer you:

• range of health benefits

• 26 days' annual leave plus bank holidays, increasing with length of service

• Salary Finance, which empowers you to take control of your financial wellbeing

• and much more, which you can learn abouthere

This role requires an enhanced DBS check (including the Children's Barred List).