Assistant Shop Manager

Assistant Shop Manager

Location: Hythe

Salary: £25,213 per annum, pro rata

Hours: 14 per week

Contract: Permanent

We need a dynamic Assistant Shop Manager to join our friendly charity shop team. This outstanding opportunity will help you sharpen your retail skills while impacting the lives of people in your community, across the UK, and abroad.

Day in the life

• Collaborate with the shop manager to run a profitable, customer focused shop that is the "window of the British Red Cross" on the high street.
• Work on the shop floor and coordinate behind the scenes activity - no two days are the same.
• Foster a brilliant shopping environment and provide an excellent customer experience in store.
• Oversee a team of dedicated volunteers, delivering their induction, management, and development.

What you will need

• Retail experience and knowledge from a shop environment.
• A people person who enjoys providing an excellent customer experience, championing a team, and meeting people from all walks of life.
• Commercially savvy with good awareness of financial targets and measures, plus proven IT skills.
• Ability to work flexibly to the needs of the store.

Benefits

• Flexible working: Remote and hybrid working, flexitime, compressed hours and job sharing.
• 36 days annual leave (including bank holidays) with an option to buy five extra days.
• Up to 6% contributory pension.
• Career and learning opportunities.
• Blue Light Discount Card, Tickets for Good and employee benefits platform.
• Wellbeing support: Peer supporters, CiC (EAP) and Headspace App.
• Cycle2Work scheme to lease a bicycle.

Equality, Diversity and Inclusion

We are proud to champion inclusion as a Disability Confident employer and a Carers Confident Employer. We are dedicated to building an inclusive, equitable and well being focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing and work to remove barriers to fair opportunities. Grounded in compassion and anti racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed.