Assistant Pathway Co-ordinator

Job overview

We have an exciting opportunity to join our administrative team within the Cancer Directorate. You will need to be a good team player, highly organised and possess good interpersonal and communication skills.

Responsibilities

• Support the Pathway Coordinator to ensure the efficient running of the service.
• Implement policies and procedures for efficient department/office and digital filing systems to facilitate the smooth running of the administrative services.
• Use Voice recognition software to take responsibility for ensuring that letters for the specialty are sent out with the defined turnaround time, bring proactive in ensuring that each clinic attendance has been documented.
• Receiving and taking relevant action on telephone calls from patients, General Practitioners etc. Providing reassurance and support to patients and families by telephone and making judgements about finding appropriate solutions to problems, which requires the ability to understand and explain the patient pathway.
• Arranging investigations, ensuring that these have been performed, results received and seen by relevant clinician and uploading to correct software redirection of all investigation results as appropriate.
• Updating patient details and viewing events using Patient Administration Systems (EPR). Registering patients and ensuring that all relevant information is available on the appropriate software prior to appointments. This may include providing reports, as and when necessary.
• Ensuring prompt location of paper records where required to enable the clinician to respond to correspondence/telephone calls received.
• Liaising with other departments as required.
• Liaising with specialty coordinators and team leaders over any potential delays relating to issue with clinic letter turnaround.
• Working independently making decisions within own role with minimum supervision.
• Deputising for the Speciality Coordinator in their absence for annual leave and sickness.
• Complying with the requirements of the Data Protection Act, Access to Health Records and legislation issued in relation to confidential data.
• Undertaking any other duties as directed. This may cover a wide range of duties including providing cover for other teams roles at or below this band.
• Taking responsibility of dealing with general communication including email, shared mailboxes and EPR communication centre.
• To undertake general administrative duties, including filing, typing, photocopying, scanning, arrangement of meetings and taking minutes.

Education / Qualifications

• Good general level of education (e.g. 5 GCSEs/BTEC grade C or above or equivalent) including Maths & English.
• EPR trained.

Experience

• Relevant administrative experience with up to date experience of MS Office.
• Previous experience within the NHS/public sector.

Visa and Immigration

Oxford University Hospitals NHS Foundation Trust is able to offer Certificates of Sponsorship for all eligible roles for a Skilled Worker Visa without exception, provided the role meets the minimum salary and skill level criteria set by the Home Office (UKVI). All eligible candidates will be considered with equal consideration at all stages of the application and recruitment process.

Probation Period

This post is subject to a 6 month probationary period. If you currently hold a contract of employment with the Oxford University Hospitals, this will not apply. This statement does not apply to Medical staff or Executive Appointments.

Vacancy Closure Notice

This vacancy may close early if a high volume of applications are received.