Assistant Manager (Glasgow, Queen St)

Location: Glasgow, Queen St - Working hours: Full-time, 37.5 hours per week - Contract: Permanent - Salary: £26,046 - £30,431 per annum plus benefits.

Reports to: Shop Manager - Department: Trading - Closing date: 6th July 2026.

About the role

We are looking for a motivated assistant shop manager to support the Shop Manager and the team to maximise income through people, resources and stock. You'll act as an ambassador for Cancer Research UK, leading by example and providing excellent customer and supporter service.

Responsibilities

• Support the shop manager in guiding, inspiring and engaging a diverse team of paid staff and volunteers.
• Assist in the commercial running of the store, including display, merchandising, stock management, maintaining shop standards and layout.
• Work alongside the shop manager to achieve targets for donated stock, cash, Gift Aid, average selling price, sell-through and stock processing.
• Create relationships with the local community and Cancer Research UK colleagues.
• Support the shop manager in organising and delivering creative fundraising events to meet targets.
• Maintain compliance with health and safety, safeguarding, security, administration and HR policies.
• Act as deputy for the shop manager in their absence.

Qualifications & Experience

• Working knowledge of what makes great customer service.
• Experience working in a lively and vibrant environment.
• Adaptability and the ability to work independently.
• Commercial awareness.
• Strong communication and relationship-building skills.
• Flexibility to cover the store on a rota basis.

Benefits

We offer a generous salary and benefits package, including a substantial retirement plan, flexible leave allowance, discounts on travel, technology, gym membership and access to confidential wellbeing support from the Retail Trust. In addition, there are career and personal development opportunities and high-quality tools, policies and processes to support your success.

You must be eligible to work in the UK; the organisation does not offer visa sponsorship.