Assistant Manager (Dumbarton)

Retail Assistant Manager

Salary: £26,046 - £30,431 per annum

Location: Dumbarton

Contract: Permanent, Full time 37.5 hours per week

Reports to: Shop manager

Responsibilities

• Support the shop manager in guiding, inspiring and engaging a diverse team of paid staff and volunteers.
• Assist in the commercial running of the store, including display and merchandising, stock management, maintaining shop standards, store layout, sales and income.
• Lead by example and provide excellent customer and supporter service.
• Work with the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell through and stock processing.
• Create and nurture relationships with the local community and Cancer Research UK colleagues.
• Support the shop manager in the organisation and delivery of creative fundraising events to meet fundraising targets.
• Maintain compliance with health and safety, safeguarding, security, administration and HR policies.
• Deputise for the shop manager in their absence.

Qualifications

• Working knowledge of excellent customer service.
• Experience working in a lively and vibrant retail environment.
• Adaptability and ability to work effectively independently in changing situations.
• Commercial awareness and ability to build relationships and communicate well.
• Willingness to work flexibly on a rota basis as required by the business.

Benefits

A generous salary and benefits package, a wide range of career and personal development opportunities, a substantial retirement plan, a flexible leave allowance, discounts on travel, technology and gym membership, and access to confidential wellbeing support.

Equal Opportunity

We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under represented.