Assistant Manager

Assistant Manager

Le Creuset Location: Gunwharf Quays Outlet Shopping Contract type: permanent, full-time Pay: £28,300.06 per annum Closing Date: Closing Date:

The Role

As an Assistant Store Manager for Le Creuset , you're the essential sous chef to the Store Manager, helping run a smooth, high performing retail store. You'll blend leadership, customer service excellence, product expertise and operational know how to create a consistently delicious in store experience. The role ensures the store is always well stocked, beautifully presented, safe, welcoming, and ready to serve. From motivating the team to stirring up sales, you help keep every ingredient balanced for a perfectly executed service each day.

Key responsibilities

• Team Leadership: Leading, motivating, and coaching the store team so everyone brings their best flavour to the shop floor.
• Exceptional Customer Service: Serving every customer with warmth, expertise, and solutions while resolving any issues promptly.
• Sales Performance: Monitoring and driving the store's sales "heat," ensuring targets are consistently met and exceeded.
• Product Knowledge: Staying fully seasoned on our product range, new arrivals, and promotions so you can recommend with confidence.
• Merchandising & Housekeeping: Keeping the store beautifully presented, clean, tidy, and visually appetising.
• Inventory Management: Checking stock, managing replenishment, and ensuring shelving and back of house are well organised.
• Cash Handling: Processing transactions accurately and completing cash up to recipe perfect standards.
• Compliance & Safety: Maintaining a safe, compliant, hazard free environment for customers and staff.
• Store Operations: Playing a key role in opening and closing procedures and keeping the store running like a well timed kitchen pass.
• Being Second in Command: Acting as Store Manager when required and supporting them across all operations.