Assistant Local Housing Manager - Leek, Staffordshire

Employer:

Housing 21

Location:

Leek, Staffordshire, ST13 5FB

Pay:

£16,149 per hour, Competitive

Contract Type:

Permanent

Hours:

22 hours per week

Disability Confident:

No

Closing Date:

12/06/2026

About this job

Shift Pattern: Monday, Tuesday, Thursday, Friday 8:30am - 2pm

The Local Housing Manager team is at the very heart of a Housing 21 Retirement Living scheme.

This customer facing role supports the Local Housing Manager in providing a professional, high quality and effective housing and support service to residents.

The Assistant Local Housing Manager assists and deputises for the Local Housing Manager in being responsible for all aspects of court life and relationships with the local community.

The role is diverse, and no two days are the same.

Our Assistant Local Housing Managers support all residents to enable them to live independently in their own homes, focusing on tenancy sustainment, support and resident well being.

They work with the Local Housing Manager to ensure the building is safe and secure, engage actively with residents and the local community, and assist residents to reach consensus about local issues affecting their homes.

Qualifications

Excellent standard of reading, writing and numeracy.

Experience of working in the social housing sector, particularly with a focus on older people (desirable).

Knowledge and/or experience of the issues faced by older people or other vulnerable groups, especially Dementia, drug & alcohol use and mental health (desirable).

CIH Level 3 or 4 (desirable).

Commitment to delivering the best, passion for developing others and the organisation, and a can do approach with a customer focused attitude.

Benefits

• We offer a nine day fortnight, allowing employees to work their hours across nine days and enjoy a three day weekend every other week.

In addition we offer a great benefits package including Blue Light Card discount, holiday trade scheme, volunteer days, Occupational Sick Pay, Occupational Maternity Pay and more.

Workplace Culture

We're passionate about people and support our employees to do what they do best, whether that's through flexible working, learning new skills or being part of a friendly and supportive workplace culture.

Equal Opportunity

We're an inclusive employer and care about diversity in our teams.