Assistant General Manager - Flagship Bowling Leisure Centre

Are you a highly motivated and ambitious manager?

Are you looking for an employer that will invest in you and develop your career further?

Are you seeking a business that is financially stable and has exciting growth plans?

If so, then look no further!

As an Assistant Manager for our client, you will be at the heart of the customer and team experience, ensuring your centre maintains the highest standards and service in the industry.

The role is varied, exciting, and challenging. Your responsibilities will include coaching and mentoring the team on shift, and ensuring the centre is a safe and enjoyable environment for customers. You will be hands-on across all areas of the busy centre. The key focus will be on people development and employee engagement/HR initiatives.

In our client's fast-paced, dynamic environment, Assistant Managers are cross-trained in all areas of the centre to support efficient business operations. You will assist the General Manager with back-of-house duties and manage front-of-house operations. You will be responsible for achieving financial targets and maintaining service standards.

To be successful, you should have:

• A minimum of twelve months' management experience in a fast-paced, customer-facing environment, ideally within leisure, hospitality, or retail industry

• A passion for customer service

• Evidence of inspiring and developing large teams

• Willingness to work nights and weekends

• Ambition for success

Join our client as an Assistant Manager, and in return, you'll receive:

• An excellent salary plus the opportunity to earn an extra £1 per hour, paid monthly through our bonus scheme

• A 40-hour contract, with additional pay for extra shifts

• The chance to earn an outperformance bonus, sharing in your centre's profits once targets are met - paid biannually

• 50% off food when working

• Optional pension plan

• 28 days holiday, increasing with service, up to five days

• One weekend off in four

• Ongoing training and development, with opportunities for career progression

• Monthly vouchers for free bowling or golf

• 30% discount on food and drinks for you and up to five friends

• Access to our Employee Assistance Programme (EAP) for you and your family

• Well-being training to support your workplace health

• Option to join the healthcare cash plan

• Long service awards

• A £15 donation to Barnardo's upon completing your induction

• Enhanced maternity, paternity, adoption, and shared parental leave benefits

• Flexible working arrangements for a healthy work-life balance