Assistant Estate Manager

Requisition ID10935-Posted -Property Management-London

LOCATION

REGENTS PLACE, LONDON (Hybrid - 4 days in office)

REPORTING TO

ESTATE MANAGER

TYPE OF CONTRACT

PERMANENT

PLACES PEOPLE PREFER

Our purpose is to create and manage outstanding places which deliver positive outcomes for all our stakeholders on a long term, sustainable basis.

We are a FTSE listed business with a strong balance sheet and £15.2bn of assets under management. But with just 600 employees you're given the ability to make a big impact and elevate your career quickly.

Our diverse, passionate team of experts works on some of the most ambitious, innovative and sustainable projects in the country - from our high-quality campuses across central London, to some of the top retail schemes in the UK - providing a rewarding career journey where you can shape how you grow.

THE ROLE

Assist the Estate & Technical Services manager(s) in the execution and delivery of all services pertaining to the operational management of the property. Act as deputy to the property manager and provide full secretarial, clerical, and administrative support to the property management team (including the Technical Services team). Contribute to the safety and wellbeing of all users of the building.

WHAT YOU'LL DO

• Support the Estate & Technical Services Managers in advancing good client relations with appropriate occupier representatives; propagate open communication and flow of information on building issues.
• With assistance from the Estate and Technical Services Managers ensure and update records of compliance with all British Land Property Management operational processes and procedures.
• Assist the Estate & Technical Services Managers in procuring quoted costs and other appropriate information to facilitate the production and subsequent management of the building service charge budget.
• Support the Estate & Technical Services Managers in ensuring that health & safety, emergency procedures and safe working practices are enforced and conform to current legislation. In the absence of the Estate Manager to take control of any emergency situations and execute evacuation plans.
• Support the Estate & Technical Services Managers in undertaking regular physical inspections of completed works and service contracts and of all areas of the premises in their entirety.
• Support the Estate & Technical Services Managers with all aspects of routine correspondence and lead on administrative duties to support the efficient running of the building management office.
• Assist the Estate & Technical Services Managers in ensuring that the production of service specifications, contracts and associated documentation properly represent the service requirement of the premises and are presented and executed in accordance with company guidelines.
• Assist with the tracking and processing of service invoices and the production of management accounts.
• Manage and review helpdesk and permit requests
• Other duties as directed
• Take ownership of the BLPM vision and values ensuring that they are fully integrated into all of the building's services.

ABOUT YOU

• Health & Safety
• Budget Management
• Specification and contract Management
• Helpdesk (CAFM) System experience
• Basic IT Skills

OUR SHARED VALUES

our values are what we stand for at British Land, they're not just a label on the door; they connect us every day to our vision, purpose, and strategy. They help us to promote an inclusive, positive, and collaborative culture. You can read more on our corporate website .

Bring your whole self

Smarter together

Build for the future

A REWARDING PLACE TO BE

Our People - Just ask anyone why they love working here and they will tell you it's the people. They're highly talented, passionate, and collaborative! We thank our people with rewards that feel rewarding; you can review our market leading benefits here .

OUR RECRUITMENT PROCESS

If you enjoy bringing your whole self to work, share our values and are excited about our purpose we'd love to hear from you! We are committed to providing an accessible and inclusive process learn more about our selection process here.

Please note that we endeavour to get back to all applicants within 28 days. If you haven't heard from us within this period, please assume that you have been unsuccessful on this occasion.