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Assistant Bodyshop Manager

Posted 1 day 3 hours ago by BMW Group Retail

Permanent
Full Time
Trades & Services Jobs
Hertfordshire, Borehamwood, United Kingdom, WD6 1
Job Description

Group1 Borehamwood is looking for an Assistant Bodyshop Manager.

Your role

We are looking for an enthusiastic and motivated individual to join our growing automotive business. If you are passionate about delivering high standards, supporting teams and thrive in a friendly, professional environment, this could be the role for you.

As Assistant Bodyshop Manager, you will support the Bodyshop Manager in the day to day running of the Bodyshop, helping to ensure efficient workflow, right first time repairs and excellent customer satisfaction. You will play a key role in supervising colleagues, coordinating repairs and maintaining manufacturer and industry standards, while contributing to the achievement of departmental and business targets.

  • Support the Bodyshop Manager with the day to day operation of the Bodyshop, ensuring efficient workflow, productivity and high quality repair standards.
  • Supervise technicians and support staff to maintain right first time repairs, strong performance and compliance with manufacturer guidelines.
  • Coordinate job scheduling, parts ordering and repair timelines to maximise efficiency and turnaround times.
  • Monitor work quality, ensuring all repairs meet manufacturer, safety, environmental and industry standards.
  • Support the customer journey by assisting with estimates, customer updates and resolving issues in a professional and timely manner.
  • Assist with budget control, cost management and inventory monitoring to support departmental profitability.
  • Ensure the Bodyshop environment is clean, safe, organised and compliant with health & safety requirements.
  • Step in for the Bodyshop Manager when required, supporting leadership, decision making and operational continuity.
  • Maintain an understanding of Bodyshop systems and processes, supporting accurate administration and reporting.
Your profile

Don't worry about ticking off every single skill here if you care about delivering great experiences as much as we do, we want to hear from you.

  • Previous experience working within an automotive Bodyshop or similar environment.
  • Experience in a supervisory, team leader or assistant management role is desirable.
  • Strong leadership and people management skills, with the ability to motivate, support and guide a team.
  • Good understanding of vehicle repair processes, manufacturer standards and industry requirements.
  • Excellent communication and customer service skills, with the confidence to support customer and insurer conversations.
  • Strong organisational and time management skills, with the ability to prioritise tasks and work effectively in a fast paced environment.
  • A proactive, flexible and solution focused approach to problem solving.
  • Proficiency with Bodyshop management systems is an advantage.
Rewards
  • Enjoy 33 days of annual leave(including bank holidays) to rest and recharge
  • Save money every day with our exclusive retail discounts
  • Drive a great deal with discounts on new and used cars, plus servicing offers
  • Plan for the years ahead with our company pension scheme
  • Balance home and work with our industry-leading family friendly policies designed to help you spend more time with the people that matter
  • Commute for less with our cycle to work scheme
  • Prioritise your wellbeing with dedicated support for you and your family
  • 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
  • Make a difference with a paid day to volunteer in your community
  • Invest in your future with our company share purchase plan
  • Earn financial rewards when you refer a friend to join the team
  • Keep learning and growing with our training and development opportunities for everyone.
  • Life assurance with the option to increase cover
  • We're open to flexible working options - just ask

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