Area Support Manager

Area Support Manager

Location: Oxfordshire schools and business industry sites. Hours: 37.5 hours per week. Accountable to: Area Manager.

For this role you must be able to drive and have your own transport. You will be able to claim all business mileage from the nearest unit to your home within the patch.

Responsibilities

• Provide assistance to the Catering Manager in managing catering units.
• Provide relief for Catering Managers who are on holiday or off sick, giving full catering, vending and extensive hospitality services.
• Carry out disciplinary investigations where necessary.
• Promote a positive image and act as an ambassador for the company at all times.
• Assist with training and development of employees.
• Manage teams (including managing performance, training and development, absence management and disciplinary if required).
• Assist with the training of managers to ensure they achieve budgets and other company targets.
• Manage client demands, ensuring client relationships are developed in a professional manner.
• Ensure all food hygiene and health and safety regulations are adhered to at all times.
• Carry out unit audits and health and safety audits.
• Complete relevant unit required paperwork to company standard.
• Completion of timesheets.
• Ensure company deadlines are achieved whilst working at any contract.
• Recruit, induct & train new staff.
• Participate in training and development.
• Carry out ad hoc duties as directed by Area Manager.
• Recommend operational efficiencies and improvements on an ongoing basis.

Essential Qualifications & Experience

• Minimum NVQ / City Guilds Level 2 catering qualifications.
• Previous contract catering experience required.
• IT proficiency.
• Teamwork ability.
• Ability to identify staff needs and assist accordingly.
• Ability to understand and manage diverse relationships between clients, staff and other stakeholders.
• Ability to promote a welcoming environment to customers.
• Neat and tidy appearance.
• Natural positive person with a 'can do' attitude, prepared to assist the team and the company.

From time to time, the company may ask you to work outside of your usual location and working hours. Flexibility is a must for this role, including working weekends when covering B&I units or special functions/occasions.

It is necessary for the company to apply for a DBS check at commencement of employment.