Architect & Delivery Lead (68018)

FunctionCloud & Data EngineeringOur CompanyWe're Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world's potential. We're people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what's now to what's next. We make it happen through the power of acceleration.Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don't expect you to 'fit' every requirement - your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.Job descriptionMandatory Skills:Broad and deep technical knowledge across infrastructure, cloud, networking, security, IAM, SRE, and operationsRole Description Skills:KEY RESPONSIBILITIESDefine and own the end-to-end technical architecture and target operating model across all six service towersLead the three-phase transformation programme (Stabilise Optimise Transform), managing timelines, milestones, risks, and dependenciesMake architectural decisions across IAM, Cloud, SRE, Network, Data, and Security - ensuring coherence, reusability, and alignment with business objectivesEstablish and chair the Architecture & Engineering Governance board, providing technical assurance across all workstreamsOwn the programme roadmap, resource plan, and financial model - tracking cost savings, team reduction trajectory, and ROIDrive stakeholder management across client leadership, retained organisation, and offshore delivery teams in London, Singapore, and AustraliaDefine the automation strategy and prioritise cross-tower automation initiatives for maximum cost and quality impactEstablish SLA/KPI frameworks, performance dashboards, and outcome-based metrics for all towersLead the offshore migration strategy: define which roles move offshore, governance model, and knowledge transfer approachManage programme risks, issues, and escalations - proactively identifying blockers and driving resolutionChair weekly steering committees, produce executive reporting packs, and present transformation progress to C-level stakeholdersDrive vendor and tool selection, ensuring standardisation across the programme and eliminating redundant toolingBuild and lead high-performing distributed teams, fostering a culture of engineering excellence, accountability, and continuous improvementDefine the continuous improvement factory model, ensuring the transformation sustains beyond the initial programmeTECHNICAL SKILLS & EXPERTISEBroad and deep technical knowledge across infrastructure, cloud, networking, security, IAM, SRE, and data engineeringExpert-level understanding of IaC, CI/CD, DevSecOps, GitOps, and platform engineering principlesArchitecture frameworks: TOGAF, cloud-native architecture patterns, microservices, event-driven designCloud platform expertise across AWS, Azure, and/or GCP at enterprise scaleSRE principles: SLI/SLO/error budgets, observability, chaos engineering, and resilience patternsIAM and security architecture: Zero Trust, RBAC/ABAC, PAM, compliance frameworks (SOX, GDPR, ISO 27001)Programme management methodologies: Agile at scale (SAFe, LeSS), waterfall, hybrid delivery modelsFinancial modelling: FinOps, TCO analysis, business case development, and outcome-based commercial modelsTooling breadth: ITSM (ServiceNow), monitoring (Grafana/ELK/Datadog/Dynatrace), automation (Ansible/Terraform), and collaboration platformsSOFT SKILLS & COMPETENCIESExceptional leadership presence - inspires confidence at C-level while earning respect from engineering teamsOutstanding stakeholder management across client, retained org, and delivery partner ecosystemsStrategic thinker who translates business objectives into technical roadmaps and actionable delivery plansExcellent communication: can articulate complex technical concepts to non-technical executives and vice versaStrong commercial acumen - understands P&L impact, margin management, and outcome-based pricingDecisive under ambiguity - makes sound judgements with incomplete information and course-corrects when neededCultural leadership: builds inclusive, high-performing teams across geographies and organisational boundariesConflict resolution and negotiation skills across complex, multi-party environmentsQUALIFICATIONS & EXPERIENCE12+ years in technology leadership spanning infrastructure, cloud, and software engineering5+ years leading large-scale IT transformation or managed services programmes (50+ FTE scope)Proven track record of delivering measurable cost savings (30%+), team optimisation, and reliability improvementsDemonstrated ability to operate as both a hands-on architect and a programme delivery leaderArchitecture certifications: TOGAF, AWS/Azure Solutions Architect Professional, or equivalentProgramme management credentials: PMP, PRINCE2, SAFe Programme Consultant, or equivalentBachelor's degree in Computer Science, Engineering, or related field; Master's degree preferredDESIRABLE / NICE TO HAVEExperience in managed services transitions and operating model transformations for global financial services clientsPublished thought leadership in SRE, platform engineering, or IT transformationExperience with AI/ML-driven operations (AIOps) and emerging automation technologiesITIL 4 Managing Professional or Strategic Leader certificationAbout usWe're a global, team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you.Fostering innovation through diverse perspectivesHitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.How we look after youWe help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We're also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We're always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you'll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.We're proud to say we're an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.