AR Clerk fixed term contract

Company

Glanbia Business Services

Job Title

Accounts Receivable Clerk

A vacancy has arisen for an Accounts Receivable Clerk at Glanbia Business Services. This is a 12 months Temporary Contract, and will report to the Credit Controller.

Key Elements of the Role

• Collection calls and correspondence in a busy, fast-paced and goal-oriented Accounts Receivable team.
• Providing customer service regarding collection issues, application of customer payments, process and review account adjustments, escalating discrepancies and settlement issues.
• Monitoring, maintaining and reconciling assigned accounts.
• Establishing and maintaining a positive relationship with other departments and customers to enhance customer service.
• Reducing delinquency for assigned accounts and reconciling customer disputes in a timely manner for payment of outstanding balances due.
• Communicating and following up effectively with sales teams regarding customer accounts on a timely basis.
• File and maintain appropriate records in compliance with credit policy.
• Adhering to all department and company policies and procedures; and meeting defined goals and activity metrics such as DSO and cash collection targets.
• Performing ad-hoc analysis, projects and other assigned tasks to support the business unit.

Location

This role will be located across 2 days per week in Dungarvan, Co Waterford with hybrid working in place.

Skills & Experience

• 1-2 years relevant experience, preferably in an accounts receivable or credit control role in a multinational environment.
• Knowledge of billing and collections processes.
• Strong verbal and written communication skills with the ability to communicate in fluent English clearly to colleagues and customers.
• High attention to detail and ability to handle large data reports with an excellent degree of accuracy.
• Strong Excel, analytical and SAP skills are a requirement.
• Previous knowledge of working on customer portals is desirable.
• Energy, enthusiasm and drive to make it happen.
• A team player who can motivate others, making it fun while getting the job done.
• Enjoys working in a fast-paced, innovative environment focused on continuous improvement and the challenge to make it better.