Application Production Support

Nexeo Belgium is looking for a Junior Application Production Support to join a fast-paced and innovative environment within the financial services sector.

As a Junior Application Production Support, you will:

• Be the key point of contact for application-related incidents and service requests, ensuring system stability and user satisfaction.
• Support the Azure tenant daily: monitor operations, troubleshoot incidents, and collaborate with 2nd/3rd line support.
• Assist the IT Asset Manager in optimizing Azure usage, costs, and scalability strategies.
• Manage service tickets and support end-users with applicative issues (excluding workplace/workstation services).
• Maintain and enhance IT documentation, process compliance, and contribute to continuous improvement.

Your profile:

• A bachelor's degree in IT, Computer Science, or equivalent experience.
• Good knowledge of Azure services, integrations, Entra ID, SendGrid, Azure firewall, and general application integration.
• Hands-on experience with ServiceNow or similar ITSM tools.
• Familiarity with ITIL and information security principles.
• Strong communication, problem-solving, and documentation skills.
• Fluent in English; Dutch and/or French are a plus.

Nice to have:

• Certifications: Microsoft Azure Administrator, ITIL Foundation, or basic infosec certs (e.g. CompTIA Security+).
• Experience with WordPress, Salesforce, or financial services environments.
• Awareness of Azure best practices (CIS, Compliance, etc.).

Work location:

Hybrid model - based in Brussels (Montagne du Parc) with flexible remote work possibilities.

What we offer:

• A competitive salary package.
• The opportunity to grow within a leading consultancy firm.
• Involvement in impactful digital and cloud-based projects.

Ready to take part in a key operational IT role in a modern cloud environment?

Apply now and join Nexeo Belgium!