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Application Production Support

Posted 5 days 9 hours ago by Nexeo

Permanent
Not Specified
Other
Not Specified, Belgium
Job Description

Nexeo Belgium is looking for a Junior Application Production Support to join a fast-paced and innovative environment within the financial services sector.

As a Junior Application Production Support, you will:

  • Be the key point of contact for application-related incidents and service requests, ensuring system stability and user satisfaction.
  • Support the Azure tenant daily: monitor operations, troubleshoot incidents, and collaborate with 2nd/3rd line support.
  • Assist the IT Asset Manager in optimizing Azure usage, costs, and scalability strategies.
  • Manage service tickets and support end-users with applicative issues (excluding workplace/workstation services).
  • Maintain and enhance IT documentation, process compliance, and contribute to continuous improvement.

Your profile:

  • A bachelor's degree in IT, Computer Science, or equivalent experience.
  • Good knowledge of Azure services, integrations, Entra ID, SendGrid, Azure firewall, and general application integration.
  • Hands-on experience with ServiceNow or similar ITSM tools.
  • Familiarity with ITIL and information security principles.
  • Strong communication, problem-solving, and documentation skills.
  • Fluent in English; Dutch and/or French are a plus.

Nice to have:

  • Certifications: Microsoft Azure Administrator, ITIL Foundation, or basic infosec certs (e.g. CompTIA Security+).
  • Experience with WordPress, Salesforce, or financial services environments.
  • Awareness of Azure best practices (CIS, Compliance, etc.).

Work location:

Hybrid model - based in Brussels (Montagne du Parc) with flexible remote work possibilities.

What we offer:

  • A competitive salary package.
  • The opportunity to grow within a leading consultancy firm.
  • Involvement in impactful digital and cloud-based projects.

Ready to take part in a key operational IT role in a modern cloud environment?

Apply now and join Nexeo Belgium!

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