Anti-Social Behaviour Officer

Salary:£32,000.00 - £40,000.00 Per year We are looking for an Anti Social Behaviour Officer to join our Housing Team in Bristol , to contribute to developing a safe and inclusive community for our customers.In this busy role you'll work alongside your housing management colleagues to tackle all forms of hate crime, nuisance and anti-social behaviour.You'll manage your own caseload and build effective working relationships with external agencies, including the police and legal advisors.You'll make a big difference to people's lives within an experienced, supportive and supported team.What you'll need:Ideally, you'll have previous experience of anti-social behaviour related housing management services or be able to demonstrate transferable skills and experience from a similar type of customer facing role.Experience of dealing with challenging behaviour and resolving conflictStrong communication skills with previous experience of working with customers in a demanding environmentThe ability to be self-motivated and highly organisedStrong IT skills including MS OfficeThe ability to establish, develop and maintain effective working relationships with all work colleagues, contractors and partnering agenciesWhat you need to know:This is a hybrid role where you'll work from the comfort of your own home, the Bristol office and out with our customers.The role is permanent, and you'll be working full time.A basic DBS check will be completed if you are successful.You'll need a full UK driving licence and access to your own car, as the role involves visiting customers.Interviews will be taking place on Thursday 21st May .If you are a looking for a demanding and interesting new role where you'll work collaboratively to make a real difference to our communities, we would like to hear from youYou can read the Job Description hereWe have some great benefits at SNG, including:25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)Chance to buy or sell holiday as part of our flexible benefits package3 additional wellbeing days and 2 paid volunteering daysGenerous matched pension scheme up to 12% and Life cover at 4x salaryEnhanced maternity/paternity/adoption payOptions for private medical insurance, dental insurance and critical illness coverWellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP serviceAt Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.Please note a Basic DBS check will be undertaken for the successful candidate.