Allocations Assistant

• Location: West Bromwich
• Salary: £28,350
• Working Pattern: Hybrid (1 day per week working from home)

You will be responsible for managing incoming payments, ensuring they are accurately recorded and allocated, and maintaining the accuracy of the sales ledger. The role supports the wider finance team by resolving discrepancies, keeping accounts up to date, and contributing to key processes such as month-end and audit activities.

• Process and allocate incoming payments across systems, ensuring accuracy at all times.
• Record transactions in the ledger promptly, matching them correctly to invoices.
• Keep the sales ledger fully reconciled and up to date.
• Investigate and resolve payment or invoicing issues in collaboration with internal teams.
• Handle BACS and card payments efficiently.
• Contribute to daily finance activities and support the wider team as needed.
• Assist with month-end tasks, including journals and account checks.
• Provide support during internal and external audits.
• Raise invoices and monitor outstanding balances to ensure timely collection.
• Review and clear unallocated cash, ensuring minimal outstanding items.

• Payments are processed and assigned correctly without delay.
• Queries are addressed quickly and effectively to maintain smooth operations.
• Customer accounts reflect accurate and up-to-date information.
• Cashbook journals are prepared accurately.
• Daily reports are produced and shared with relevant teams.
• Bank and intercompany accounts are reconciled regularly.
• Cash handling processes are controlled, documented, and compliant.
• Potential risks are identified early and appropriately escalated.
• All work adheres to GDPR and relevant regulatory standards.

• Previous experience within a cash allocation or similar finance role.
• Confidence in handling complex or high-volume accounts, ideally within retail.
• Strong customer service approach.
• Able to manage multiple priorities in a fast-paced environment.
• Solid understanding of cash management and transaction processing.
• Proactive mindset with a focus on improving processes.
• Good numerical ability and IT skills.
• Knowledge of bookkeeping and general accounting principles.
• AAT qualification is desirable, with an interest in further study.

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